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Cathy's email & phone

Customer Service Representative Team Lead at Optum
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Location

Anaheim, California, United States

Work Experience 14 years

Customer Service Representative Team Lead at Optum

Mar 2025 - Current

Senior Customer Service Representative at Optum Rx

Aug 2022 - Mar 2025

Grocery Associate at Amazon

Sep 2021 - Oct 2022

Office Manager at OC TINT SHOP, INC.

Jul 2016 - Feb 2020

Sales Associate at Ted Baker

Oct 2015 - Jul 2016

Sales Associate at SMCP – Sandro, Maje, Claudie Pierlot, Fursac

Feb 2013 - Oct 2015

Sales Associate at Target

Mar 2012 - Feb 2013

Cathy started working in 2012, then the employee has changed 6 companies and 4 jobs. On average, Cathy works for one company for 1 year 10 months.

Skills

Payroll Processing, Daily Operations, Data-driven Decision Making, Quality Control, Team Collaboration, Building Clientele, De-escalation, Creative Problem Solving, Coaching & Mentoring, Customer Facing Roles, Customer Support, Soft Skills, Patient Advocacy, General Office Work, Cross-functional Collaborations, Visual Merchandising, Sales Performance, Client Relations, Employee Training, Customer Experience, Face-to-Face Sales, Inventory Accuracy, Customer Service, Point of Sale (POS) Systems, Communication, Reporting & Analysis, Upselling, Electronics, HIPAA Compliance, Client Rapport, Office Administration, Conflict Resolution, Customer Relationship Management (CRM), Multitasking, Inventory Management, CRM Software, Outreach, Product Knowledge, Accounting, Time Management, Exceed Sales Goals, Subject Matter Experts

Frequently Asked Questions

What is Cathy's minimum period of employment in the companies?

Cathy's minimum period of employment in various companies is 9 months.

What is Cathy's average duration of employment for different companies?

On average, Cathy works for one company for 1 year 11 months

What industries has Cathy worked in?

Cathy works in the Hospital & Health Care. Previously, Cathy worked in the Computer Software, and Apparel & Fashion, and Retail.

What positions has Cathy held before?

Previously, Cathy worked as a Senior Customer Service Representative, and Grocery Associate, and Office Manager, and Sales Associate.

How do I contact Cathy?

Cathy's email address is **@optum.com, phone number is +1-***-***-2020. Sign up to get contact details.

Who are Cathy's peers at other companies?

Cathy's peers at other companies are Mohamed Hagag and Suganya Nair and Hanifeh Eisa

Cathy Namesakes

Name
Company
Position
C
Special Education Teacher: Support Facilitator & Community Based Instructor
C
Registered Nurse

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