Catherine Silva

Catherine Silva's email & phone

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Customer Service Representative Sr at WACKER|Cotia, São Paulo, Brazil

Position:

Customer Service Representative Sr at WACKER

Location:

Cotia, São Paulo, Brazil

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Last updated: 2025-12-15
Updated: 2025-12-15

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Work Experience 13 years

Customer Service Representative Sr at WACKER

Oct 2024 - Current

Supervisora de Customer Service at Sherwin-Williams

Jan 2023 - Aug 2024

Analista de Customer Service pleno at Sherwin-Williams

Mar 2019 - Jan 2023

Analista de Customer Service Junior at Sherwin-Williams Brasil

Feb 2017 - Mar 2019

Analista de Customer Service at The Valspar Corporation Ltda

Feb 2017 - Feb 2017

Estagiária de Customer Service at The Valspar Corporation Ltda

Feb 2015 - Feb 2017

Aprendiz de Customer Service at The Valspar Corporation Ltda

Feb 2013 - Feb 2015

Catherine Silva started working in 2013, then the employee has changed 3 companies and 6 jobs. On average, Catherine Silva works for one company for 1 year 10 months.

Education

MBA em Gestão de Vendas at MBA USP/Esalq

Marketing Estratégico at Universidade Presbiteriana Mackenzie

Administração com Gestão em Comércio Exterior at Universidade Presbiteriana Mackenzie

Skills

Administração, Exportação, Resultados de impacto, Relacionamento com clientes, Liderança de vendas, Relações com os clientes, Persuasão, SAP ERP, Contas-chave, Atendimento ao Cliente, Indicadores-chave de desempenho, Capacidade analítica, Serviços orientados ao cliente, Atenção a detalhes, Gestão de estoques, Gestão de pedidos Indent, Objetivos de vendas, Analítica, Eficiência operacional, Comunicação, Aumento de produtividade, Melhoria de processos, Inteligência artificial, Documentação, Liderança inspiradora, Gestão de relacionamento com o cliente (CRM), Identificação de oportunidade, Entrada de dados, Insights de negócios, Sucesso do cliente, Salesforce.com, Gerenciamento de pedidos, Análise de dados, Satisfação do cliente, Experiência do cliente, Dados mestre, Etiqueta ao telefone, Métricas de vendas, Habilidades de apresentação

Frequently Asked Questions

What is Catherine Silva's average duration of employment for different companies?

On average, Catherine Silva works for one company for 1 year 11 months

What industries has Catherine Silva worked in?

Catherine Silva works in the Chemicals.

What positions has Catherine Silva held before?

Previously, Catherine Silva worked as a Supervisora de Customer Service, and Analista de Customer Service pleno, and Analista de Customer Service Junior, and Analista de Customer Service, and Estagiária de Customer Service.

How do I contact Catherine Silva?

Catherine Silva's phone number is +55-***-***-0132. Sign up to get contact details.

Who is the President/CEO/Director of the WACKER?

The President/CEO/Director of the WACKER is HEESEOP CHOI

Who are Catherine Silva's peers at other companies?

Catherine Silva's peers at other companies are Elvia Herrera and Jose Fernando Retis Martinez and Tianna Lawhorn

Catherine Silva Namesakes

Name
Company
Position
Catherine Silva
Digital Platforms - Ecommerce & Telesales Manager
Catherine Silva
Somos IT
Consultor de ventas

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Other employees at WACKER

Name
Company
Position
Suoping Zhao
Site Manager, Great China Tolling manager, Plant manager
Karina Saunitti
Senior Marketing Manager
HEESEOP CHOI
Asia Industrial Soluton Business Director
Bruno Fatia
Engenheiro de projetos
TABATA TAKUYA
Head of Wacker Academy in Japan

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