Catherine Mbithe

Catherine Mbithe: Email & Phone Number

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Agile Coach at Safaricom PLC|Kenya

Position:

Agile Coach at Safaricom PLC

Location:

Kenya

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Last updated: 2026-05-22
Updated: 2026-05-22

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Work Experience 19 years

Agile Coach at Safaricom PLC

Jan 2023 - Current

Customer Journey Specialist Lead Digital Channels at Safaricom PLC

Mar 2020 - Dec 2022

Customer Experience Process Analyst at Safaricom

Jan 2016 - Feb 2020

Call Center Quality Assurance Analyst at Safaricom PLC

Jan 2013 - Jan 2016

Customer Care Specialist at Safaricom PLC

Jan 2007 - Jan 2013

Catherine Mbithe started working in 2007, then the employee has changed 1 company and 4 jobs. On average, Catherine Mbithe works for one company for 3 years 10 months.

Their professional focus is Agile Coaching, Consumer Interaction, and Customer Insight across 3 core areas.

Catherine holds Developing Leadership Capabilities, ISO/IEC 27701:2019 Certification, and Customer Service Foundations certifications.

Education

Master of Science - MS at University of Nairobi

Higher National Diploma at Egerton University

Higher National Diploma at Institute of Management

Bachelor of Arts - BA at Egerton University

Frequently Asked Questions

SignalHire found a verified business email address for Catherine Mbithe: **@safaricom.co.ke.
SignalHire found a verified phone number for Catherine Mbithe: +254-***-***-5681.
You can reach Catherine Mbithe through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.
Catherine Mbithe has 19 years of professional experience. They have held roles including Customer Journey Specialist Lead Digital Channels, Customer Experience Process Analyst, and Call Center Quality Assurance Analyst at companies such as Safaricom PLC, Safaricom, and Safaricom PLC. Their education includes Master of Science - MS from University of Nairobi, and Higher National Diploma from Egerton University.
Yes. Catherine Mbithe's SignalHire profile was last updated on 22 May 2026, reflecting their current position as Agile Coach at Safaricom PLC in Nairobi, Nairobi, Kenya.

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