Brian DeVasto

Brian DeVasto: Email & Phone Number

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Principal Customer Experience Consultant at ACA Group|Marlborough, Massachusetts, United States

Position:

Principal Customer Experience Consultant at ACA Group

Location:

Marlborough, Massachusetts, United States

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Last updated: 2025-07-25
Updated: 2025-07-25

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Work Experience 22 years

Principal Customer Experience Consultant at ACA Group

Apr 2022 - Current

Customer Success Manager at ServiceNow

Feb 2020 - Apr 2022

Small Business Owner at Tatnuck Pet Supply

Nov 2017 - Feb 2022

Manager - Technical Customer Support at Hologic, Inc.

May 2016 - Feb 2018

Supervisor - Technical Support at ZOLL Medical Corporation

Nov 2014 - May 2016

Customer Support Team Lead at TriZetto Healthcare Products

Nov 2008 - Nov 2014

Marketing Data and Project Analyst at Staples

Feb 2004 - Nov 2008

Brian DeVasto started working in 2004, then the employee has changed 6 companies and 6 jobs. On average, Brian DeVasto works for one company for 3 years 6 months.

Their professional focus is Access, ACD Management, and Agile Methodologies across 3 core areas.

Education

Bachelor's Degree at Newbury College

Burlington HS

Skills

Business Analysis, Problem Solving, ACD Management, Access, Inter-personal, Staff Supervision, Performance Metrics, Application Support, Team Leadership, Integration, Microsoft Office, Corporate Communications, CRM, Customer Service, Technical Support, Data Mining, Call Centers, Requirements Analysis, Call Center, Professional Development Programs, Comfortable working with entry-level through C-Suite staff, Self-Accountable, MS Access Database, Data Warehousing, Customer Relationship Management (CRM), Operations Management, SQL, Project Management, Visio, Data Analysis, Customer Oriented, Military Training, People Skills, Agile Methodologies, Vendor Management, Communication, Marketing Analytics, Salesforce.com, Enterprise Software, Report Writing, Training Delivery, Increase Productivity, Hands-on Problem Solver, Databases, Self-starter, IBM AS/400, Business Process, Onyx CRM, Management, Organizational Effectiveness

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