Brian DeVasto

Brian DeVasto: Email & Phone Number

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Principal Customer Experience Consultant at ACA Group|Marlborough, Massachusetts, United States

Position:

Principal Customer Experience Consultant at ACA Group

Location:

Marlborough, Massachusetts, United States

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Last updated: 2025-07-25
Updated: 2025-07-25

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Current work details
DepartmentManagement Consulting
Availability
TimezoneEST
Best time to contact12:00 PM – 4:00 PM
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Work Experience 22 years

Principal Customer Experience Consultant at ACA Group

Apr 2022 - Current

Customer Success Manager at ServiceNow

Feb 2020 - Apr 2022

Small Business Owner at Tatnuck Pet Supply

Nov 2017 - Feb 2022

Manager - Technical Customer Support at Hologic, Inc.

May 2016 - Feb 2018

Supervisor - Technical Support at ZOLL Medical Corporation

Nov 2014 - May 2016

Customer Support Team Lead at TriZetto Healthcare Products

Nov 2008 - Nov 2014

Marketing Data and Project Analyst at Staples

Feb 2004 - Nov 2008

Brian DeVasto started working in 2004, then the employee has changed 6 companies and 6 jobs. On average, Brian DeVasto works for one company for 3 years 7 months.

Their professional focus is Access, ACD Management, and Agile Methodologies across 3 core areas.

Education

Bachelor's Degree at Newbury College

Burlington HS

Skills

People Skills, Communication, Visio, Inter-personal, Professional Development Programs, Self-Accountable, Databases, Marketing Analytics, Data Warehousing, Customer Oriented, Report Writing, Technical Support, SQL, Operations Management, Management, Integration, Microsoft Office, Staff Supervision, Call Centers, Increase Productivity, Self-starter, Data Analysis, Business Process, Corporate Communications, Project Management, Onyx CRM, Customer Service, Data Mining, CRM, Training Delivery, Requirements Analysis, Business Analysis, ACD Management, Access, Salesforce.com, MS Access Database, IBM AS/400, Military Training, Performance Metrics, Enterprise Software, Comfortable working with entry-level through C-Suite staff, Hands-on Problem Solver, Vendor Management, Problem Solving, Application Support, Call Center, Customer Relationship Management (CRM), Team Leadership, Agile Methodologies, Organizational Effectiveness

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