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Beverly Omollo's email & phone

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Senior Manager Contact Center Operations at KCB Bank Group|Nairobi County, Kenya

Position:

Senior Manager Contact Center Operations at KCB Bank Group

Location:

Nairobi County, Kenya

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Last updated: 2025-11-25
Updated: 2025-11-25

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Work Experience 22 years

Senior Manager Contact Center Operations at KCB Bank Group

Apr 2024 - Current

Manager Business Processes-Customer Experience at Safaricom PLC

May 2016 - Dec 2024

Quality Assurance Manager-Customer Experience at Safaricom LTD

Nov 2015 - Apr 2016

Call Center Team Manager at Safaricom PLC

Jul 2013 - Oct 2015

Call Center Quality Analyst at Safaricom PLC

Apr 2011 - Jul 2013

Customer Care Representative at Safaricom PLC

Apr 2007 - Apr 2011

Intern, Field Officer at CARE International

Aug 2004 - May 2005

Beverly Omollo started working in 2004, then the employee has changed 3 companies and 6 jobs. On average, Beverly Omollo works for one company for 2 years 11 months.

Education

Master of Business Administration (M.B.A.) at University of Nairobi

Diploma at Kenya Institute of Management

BA at Kenyatta University

Bachelor of Arts degree at Kenyatta University

Emanex Computer College

Frequently Asked Questions

What is Beverly Omollo's minimum period of employment in the companies?

Beverly Omollo's minimum period of employment in various companies is 5 months.

What is Beverly Omollo's average duration of employment for different companies?

On average, Beverly Omollo works for one company for 3 years 1 month

What industries has Beverly Omollo worked in?

Beverly Omollo works in the Banking. Previously, Beverly Omollo worked in the Telecommunications, and Nonprofit Organization Management.

What positions has Beverly Omollo held before?

Previously, Beverly Omollo worked as a Manager Business Processes-Customer Experience, and Quality Assurance Manager-Customer Experience, and Call Center Team Manager, and Call Center Quality Analyst, and Customer Care Representative.

How do I contact Beverly Omollo?

Beverly Omollo's phone number is +254-***-***-3151. Sign up to get contact details.

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