Bernardo Jay

Bernardo Jay: Email & Phone Number

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Service Delivery Manager - IOA Analytics & Automation at Cognizant|Metro Manila, National Capital Region, Philippines

Position:

Service Delivery Manager - IOA Analytics & Automation at Cognizant

Location:

Metro Manila, National Capital Region, Philippines

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Last updated: 2025-12-29
Updated: 2025-12-29

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Work Experience 23 years

Service Delivery Manager - IOA Analytics & Automation at Cognizant

Jun 2010 - Current

IT Helpdesk Specialist at TELUS Digital

Jan 2008 - Jan 2010

IT Helpdesk Specialist - Level II at Siemens

Aug 2007 - Aug 2008

Operations Supervisor at Alorica

Nov 2005 - Aug 2007

Technical Support Analyst at ClientLogic

Oct 2003 - Dec 2004

Bernardo Jay started working in 2003, then the employee has changed 4 companies and 4 jobs. On average, Bernardo Jay works for one company for 4 years 4 months.

Their professional focus is Analytical Reasoning, Analytical Skills, and Analytics across 3 core areas.

Education

Bachelor of Science (BS) in Geology at Mapúa University

Skills

Process Optimization, Analytical Skills, Data Visualization, workforce manageme, Optimization, IT Service Management, Workforce Planning, Value Driven, Major Incident Management, Data Management, Service Level Management, Performance Management, Microsoft Excel, Business Analytics, Incident Management, Data Operations, Dashboards, VPN, Technical Support, Multitasking, Windows 7, Computer Network Operations, Performance Metrics, ITIL v3 Foundations Certified, Help Desk Support, Forecasting, Data Integrity, Troubleshooting, Analytics, Data Analytics, Vendor Management, Mathematics, Call Centers, Google Sheets, Problem Solving, Financial Reporting, Data Analysis, Analytical Reasoning, Avaya CMS, XP, Windows XP, Master Data Management, Computer Hardware, Outsourcing, Project Management, Avaya Site Administration, Performance Reporting, ITIL

Frequently Asked Questions

What is Bernardo Jay's email address?

SignalHire found a verified business email address for Bernardo Jay: b*******j@cognizant.com.

What is Bernardo Jay's phone number?

SignalHire found a verified phone number for Bernardo Jay: +63-***-***-4336.

How do I contact Bernardo Jay at Cognizant?

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What is Bernardo Jay's professional background?

Bernardo Jay has 23 years of professional experience. They have held roles including IT Helpdesk Specialist, IT Helpdesk Specialist - Level II, and Operations Supervisor at companies such as TELUS Digital, Siemens, and Alorica. Their education includes Bachelor of Science (BS) in Geology from Mapúa University.

Is Bernardo Jay's contact information up to date?

Yes. Bernardo Jay's SignalHire profile was last updated on 29 December 2025, reflecting their current position as Service Delivery Manager - IOA Analytics & Automation at Cognizant in Teaneck, New Jersey, United States.

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