Benjamin Wong: Email & Phone Number

Work Experience 13 years

Senior CRM Manager at EMAX Corporate

Jan 2026 - Current

Customer Relationship Management Manager at EMAX Corporate

Mar 2025 - Jan 2026

Customer Care Manager at EMAX Corporate

Sep 2024 - Mar 2025

Team Lead, Global Contact Centre (Assistant Manager) at Plaza Premium Group

Jul 2023 - Sep 2024

Player Support Lead at Beyondsoft

May 2022 - Apr 2023

Acting team leader at TDCX

Nov 2021 - May 2022

Subject Matter Expert at TDCX

Aug 2021 - May 2022

Customer Service Team Lead at Shinetown Telecom sdn bhd

Jan 2019 - Aug 2021

Customer Service Executive (Cantonese Speaker) at Shinetown Telecom sdn bhd

Aug 2018 - Dec 2018

Senior Hong Kong Corporate Customer Care Professional at American Express

Jan 2017 - Jan 2018

Hong Kong Corporate Customer Care Professional at American Express

Jul 2015 - Jan 2018

Virtual Assistant at CEO Suite - Region's Finest Serviced Office and Virtual Office

Jun 2015 - Jul 2015

Internship Trainee at Citrus Hotels

Apr 2015 - Apr 2015

Internship Trainee at The Continent Hotel

Jan 2015 - Apr 2015

Internship Trainee at Compass Hospitality

Jan 2015 - Apr 2015

Management Trainee Student at BEST WESTERN PREMIER Dua Sentral

Jun 2013 - Dec 2014

Internship at RUEMZ Hotel

Jan 2014 - Mar 2014

Benjamin is proficient in Chinese, Contonese, and English. Their professional focus is Analytical Skills, Attention to Detail, and Autocad across 3 core areas.

Benjamin holds LCCI Accounting Certificate Level 2 certifications and has been awarded Promotion - Senior Manager | CRM, Promotion to New Position - Senior Hong Kong Corporate Customer Care Professional, and Top Refer-to-Friends - Program Administrator Servicing in December 2016