Avijit Halder

Avijit Halder: Email & Phone Number

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Assistant Manager Operations at GloBIVA Connect|Kolkata, West Bengal, India

Position:

Assistant Manager Operations at GloBIVA Connect

Location:

Kolkata, West Bengal, India

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Last updated: 2026-09-25
Updated: 2026-09-25

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Work Experience 8 years

Assistant Manager Operations at GloBIVA Connect

Apr 2026 - Current

Team Leader Operations at Startek

Aug 2025 - Mar 2026

Operations Team Lead at TP

Aug 2024 - Jul 2025

Customer Service Team Lead at Radical Minds Technologies Pvt. Ltd.

Oct 2022 - Jul 2024

Customer Service Process Trainer at GloBIVA Connect

Mar 2021 - Oct 2022

Visa Officer at Cox & Kings

Dec 2018 - Sep 2019

Tourism management Trainee at Cox & Kings

Aug 2018 - Oct 2018

Avijit Halder started working in 2018, then the employee has changed 4 companies and 6 jobs. On average, Avijit Halder works for one company for 11 months.

Avijit is proficient in Bengali, English, and French. Their professional focus is Analytical Skills, Artificial Intelligence (AI), and Attrition across 3 core areas.

Avijit holds Communication & Soft Skills, Lean Six Sigma Master Black Belt, and Procurement & Vendor Management certifications.

Education

Degree at HimalayanUniversity

Diploma at The Institute of Education and Managament

Higher Secondary at Hindu School

Secondary at Paik Para Raja Manindra Memorial High School

Frequently Asked Questions

A portfolio of 78 explicitly listed skills combines customer experience, CRM, operations management, people leadership, data analytics, compliance auditing, quality assurance, Lean Six Sigma, AI fundamentals, and visa operations. The blend connects service delivery with process control, coaching, statistical analysis, and continuous-improvement practice rather than concentrating on a single administrative specialty.
Functional specialization centers on customer-service operations, workforce leadership, training and quality, KPI governance, client liaison, staffing, and process improvement. Role descriptions repeatedly connect SLA and occupancy management with CSAT, FRT, AHT, RCA, audit routines, coaching, business reviews, and Lean Six Sigma-oriented operational discipline.
The observed sequence moves from Tourism Management Trainee and Visa Officer responsibilities into Customer Service Process Trainer, Customer Service Team Lead, Operations Team Lead, Team Leader Operations, and Assistant Manager Operations. The progression shows an expansion from customer-facing travel and service work into training, performance governance, team leadership, client accountability, staffing, and end-to-end operational oversight, with the current Assistant Manager Operations assignment observed for about five and a half months.

Avijit Halder Namesakes

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AVIJIT Halder
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Avijit Halder
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