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Sign up to search for other Arvind Patil's across our 850M+ professionals databaseWork Experience 8 years
Jul 2023 - Current
Apr 2022 - Jul 2023
Oct 2021 - Mar 2022
Apr 2021 - Sep 2021
Jan 2020 - Mar 2021
Nov 2018 - Dec 2019
Their professional focus is Audit Automation & Data-Driven Decision Making, B2B & B2C Operations Management, and B2C across 3 core areas.
Education
Bachelor of Engineering - BE at Savitribai Phule Pune University
Skills
Excel Dashboards, Basic Statistical Analysis, Quality Assurance, Data Interpretation, CSAT, BFSI & FinTech Quality Standards, Waste Elimination (Lean Principles), Client Relations & Escalation Handling, Performance Dashboards, Google Sheets & Advanced Reporting, Feedback Management, B2B & B2C Operations Management, Basic Root Cause Analysis (RCA), DMAIC Methodology, Genesys, Process Standardization & Documentation, Vi, Lean Metrics & KPIs (Cycle Time, Lead Time, Takt Time), E-commerce Quality Assurance & Fraud Prevention, Pareto, Direct Mail, Continuous Process Improvement, Retention Strategies, Cause & Effect Diagram, SUMERU, Lean Methodology, Customer Satisfaction, Customer Retention, Identifying Process Inefficiencies, Process Efficiency & Optimization, Supporting Lean Six Sigma Projects, Microsoft Excel (Pivot Tables, Macros, Dashboards), Customer Experience, Root Cause Analysis (RCA), Sales, Data Collection & Interpretation, Defect Elimination, Digital Marketing Quality & Compliance, Quality Management, Training & Mentorship Programs, Operational Efficiency, Quantitative & Qualitative Data Analysis, Workflow Automation & Efficiency Enhancement, DMAIC, SWIFT, Cross-Functional Teamwork in Lean Initiatives, Performance Metrics & KPI Analysis, LiveChat ChatBot, Quality Auditing & Compliance (BFSI, BPO, KPO, E-commerce), Kaizen (Continuous Improvement), Cross-Functional Collaboration & Team Leadership, PDCA Cycle, Audit Automation & Data-Driven Decision Making, Process Standardization & Variation Reduction, Process Mapping & Analysis, Six Sigma, B2CArvind Patil Namesakes
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