Arvind Mohan

Arvind Mohan: Email & Phone Number

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Senior Director, Head of Customer Service DHL Express Malaysia at DHL Express|Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Position:

Senior Director, Head of Customer Service DHL Express Malaysia at DHL Express

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Last updated: 2026-06-23
Updated: 2026-06-23

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Work Experience 21 years

Senior Director, Head of Customer Service DHL Express Malaysia at DHL Express

Nov 2021 - Current

Global Head of CS Convergence & Digitalization, DHL Express Global at DHL Express

Aug 2017 - Oct 2021

Senior Manager, Global & APEC CS Tools & Technology, DHL Express Global at DHL Express

Feb 2012 - Jul 2017

Customer Care & Key Account Manager DHL Express Malaysia at DHL Express

Aug 2010 - Jan 2012

Customer Service Development Manager DHL Express Malaysia at DHL Express

Oct 2009 - Jul 2010

Multiple Junior Leadership Roles in DHL at DHL Express

Jul 2005 - Jul 2010

Arvind Mohan started working in 2005, then the employee has changed 5 jobs. On average, Arvind Mohan works for one company for 3 years 7 months.

Arvind is proficient in English, Malay, and Tamil. Their professional focus is AI for Business, AI for Business Analysis, and AI for Leadership across 3 core areas.

Arvind holds Digital Transformation for Tech Leaders, Financial Modeling and Forecasting Financial Statements, and Master Key Financial Analyst Skills certifications and has been awarded Best Contact Centre, Best Head of Contact Centre - Bronze, and Best Head of Contact Centre - Silver

Arvind Mohan Namesakes

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Arvind Mohan
Senior Project / Program Manager (Agile / Transformation)
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Arvind Mohan
Propilotz Aviation academy
Founder and CEO
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Lorena Miraballes
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Katerina Ivanovska
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