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Manager of Operations at IHG Hotels & Resorts
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Location

Gurugram, Haryana, India

Work Experience 20 years

Manager of Operations at IHG Hotels & Resorts

Jul 2021 - Current

Assistant Manager at IHG Hotels & Resorts

Dec 2019 - Jun 2021

Team Leader at IHG Hotels & Resorts

Dec 2018 - Nov 2019

Operational Specialist at IHG Hotels & Resorts

Oct 2014 - Nov 2018

Senior Analyst at IHG Hotels & Resorts

Oct 2012 - Sep 2014

Senior Customer Care Officer at Convergys India Services Private Limited Gurgaon

Jun 2008 - Feb 2011

Customer Care Officer at Convergys India Services Private Limited Gurgaon

Oct 2006 - May 2008

Anwar started working in 2006, then the employee has changed 1 company and 6 jobs. On average, Anwar works for one company for 2 years 6 months.

Education

Bachelor's degree at Deen Dayal Upadhyaya College

Skills

Kaizen Leadership, Technical Support, Service Delivery, Functional Testing, Voice support, Change Management, Data Analytics, Continuous Improvement, Banking Services, Access Control Management, Auditing, ERP Implementations, Mentoring, Stakeholder Management, SOX , Dispute Settlement, Strategic Planning, Functional Analysis, Access Management, Stakeholder Relations, Internal Audits, Brand Management, Analytical Skills, Business Excellence, Internet Banking, Strategic Consulting, Project , Sale coaching, Operational Risk Management, Back Office Operations, Sarbanes-Oxley Act, Public Speaking, People Management, Product Management, Banking, Service-Level Agreements (SLA), Team Leadership, Product Development, Event Ticketing, Organizational Structure, Leadership Colnsulting, project cordination, Training Facilitation, Problem Solving, Creative Problem Solving, Six Sigma Black Belt, Enterprise Resource Planning (ERP), Procurement, Operations Management, Leaderships, Employee Training, Customer Relationship Management (CRM), Standard Operating Procedure (SOP), Risk Management, Management Consulting, Data Reconciliation, Case Management, International Sales, Project Management, Process Automation, Operational Excellence, Sales Operations, PeopleSoft, Inbound Sales, Customer Experience, Case Interview, Customer Service Representatives, Recon, Voice of the Customer, Credit Cards, Business Process Improvement, Customer Support, Business Analytics, Leadership Development

Frequently Asked Questions

What is Anwar's minimum period of employment in the companies?

Anwar's minimum period of employment in various companies is 11 months.

What is Anwar's average duration of employment for different companies?

On average, Anwar works for one company for 2 years 1 month

What industries has Anwar worked in?

Anwar works in the Hospitality.

What positions has Anwar held before?

Previously, Anwar worked as a Assistant Manager, and Team Leader, and Operational Specialist, and Senior Analyst, and Senior Customer Care Officer.

How do I contact Anwar?

Anwar's email address is **@ihgplc.com, phone number is +91-***-***-2730. Sign up to get contact details.

Who are Anwar's peers at other companies?

Anwar's peers at other companies are Ethan barr and Karan Raj and Roopa Siddaraju

Anwar Namesakes

Name
Company
Position
A
Grand Mercure hotel goplan mall
Team Lead
A
Associate Human Resources Representative

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Other employees at IHG Hotels & Resorts

Name
Company
Position
S
Food And Beverage associate
P
Food And Beverage Attendant

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