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Current Position:

Senior IT Service Delivery Manager at HCLTech

Experience:

14 years

Location:

Melbourne, Victoria, Australia

How to contact Andrew

Last updated:2025-08-30
email**@hcltech.com
phone+61-***-***-5334
LinkedIn
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GitHub
YouTube

Analytics

According to LinkedIn Andrew started working on 2011, then the employee has changed 6 companies and 10 jobs. On average, Andrew works for one company for 1 year 3 months. Andrew has been working as a Senior IT Service Delivery Manager for HCLTech for 1126 days. If you are interested in this candidate, contact him directly by using contact details provided by SignalHire.

Work Experience

Senior IT Service Delivery Manager at HCLTech

Sep 2022 - Current

IT Service Owner at Melbourne Water

Jan 2022 - Sep 2022

IT Operations & Technical Project Lead at Australian Terminal Operations Management

Mar 2019 - Jan 2022

Career break (Travel) at N/A Collective

Feb 2018 - Feb 2019

Service Delivery / Project Manager (Contract) at VicRoads

Mar 2017 - Feb 2018

Project Manager at Latitude Financial Services

Apr 2016 - Mar 2017

IT Service Desk Manager at Latitude Financial Services

Nov 2015 - Apr 2016

IT Service Desk Manager at GE Capital

Aug 2014 - Nov 2015

IT Operations Services Manager at GE Capital

Sep 2012 - Sep 2014

IT Service Desk Team Leader at GE Capital

Jul 2012 - Aug 2014

Secondment into Desktop Services at GE Capital

Apr 2012 - Jun 2012

Problem/Incident Manager at GE Capital

Nov 2011 - Mar 2012

IT Service Desk Team Leader at GE Capital

Aug 2011 - Dec 2011

Education

Bachelor of Business Administration - BBA at Swinburne University of Technology

Box Forest College

Current Company Information HCLTech

Name: HCLTech

Speciality: Manufacturing, Aerospace & Defense, Financial Services, Telecom, Retail & CPG, Life Sciences & Healthcare, Media & Entertainment, Travel, Transportation & Logistics, Automotive, Government, Energy & Utilities, Consumer Electronics, Healthcare, Cloud, Digital, Engineering, AI, Technology and Services, Software

Location: Noida, Uttar Pradesh, India

Employees: 10000+

Description: HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud a...

Skills

process improvement, Reliability, call center, Team Motivation, Global Service Management, Key Performance Indicators, sla, Shared Services, Management Consulting, service delivery, vendor management, it operations, Management, Service Improvement, Communication, Resource Planning, stakeholder management, Resource Management, Performance Metrics, IT Procurement, technical support, Resource Allocation, Requirements Analysis, Problem Solving, team leadership, Technology Solutions, ITIL, Monitoring Performance, Information Technology, Vendor Relations, Budgeting, change management, Project Governance, it management, project management, business analysis, incident management, windows xp, Mitigation Strategies, Service Management, XP, software documentation, Technology Development, IT Service Management, active directory, IT Leadership, Strategic Planning, Internal & External Clients, Leadership

Frequently Asked Questions

How long has Andrew been working as a Senior IT Service Delivery Manager?

Andrew's total experience in various companies as a Senior IT Service Delivery Manager 3 years 1 month.

What is Andrew's minimum period of employment in the companies?

Andrew's minimum period of employment in various companies is 2 months.

What is Andrew's average duration of employment for different companies?

On average, Andrew works for one company for 1 year 1 month

What industries has Andrew worked in?

Andrew works in the Information Technology and Services. Previously, Andrew worked in the Utilities, and Oil & Energy, and Marketing and Advertising, and Transportation/Trucking/Railroad, and Financial Services.

What positions has Andrew held before?

Previously, Andrew worked as a IT Service Owner, and IT Operations & Technical Project Lead, and Career break (Travel), and Service Delivery / Project Manager (Contract), and Project Manager.

How do I contact Andrew?

Andrew's email address is **@hcltech.com, phone number is +61-***-***-5334. Sign up to get contact details.

Who is the President/CEO/Director of the HCLTech?

The President/CEO/Director of the HCLTech is Madhusudhan Goru

Who are Andrew's peers at other companies?

Andrew's peers at other companies are Wesley Martin and James Thomas and Maher Itani
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