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Andrew Thompson's
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Current Position:

Sr. Director of VOC, CX & Retention Analytics at ADT at ADT

Experience:

30 years

Location:

Downers Grove, Illinois

How to contact Andrew Thompson

Last updated:2025-07-10
emailt**@adt.com
phone+1-***-***-0063
LinkedIn
Skype
YouTube
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Analytics

According to LinkedIn Andrew Thompson started working on 1995, then the employee has changed 7 companies and 9 jobs. On average, Andrew Thompson works for one company for 2 years 7 months. Andrew Thompson has been working as a Sr. Director of VOC, CX & Retention Analytics at ADT for ADT for 243 days. If you are interested in this candidate, contact him directly by using contact details provided by SignalHire.

Work Experience

Sr. Director of VOC, CX & Retention Analytics at ADT at ADT

Jan 2025 - Current

Director, CX Testing and Insights at ADT

Jan 2021 - Dec 2024

Senior Manager, Customer Insights at Allstate

Jun 2018 - Dec 2020

Senior Manager, Customer Experience Reporting & Analytics at Allstate

Jan 2012 - Jun 2018

CRM Manager, Direct Business at Allstate

Nov 2008 - Jan 2012

Manager of CRM & Interactive Marketing at Conagra Brands

Jan 2008 - Jan 2008

Vice President of Marketing at Cosmetique, Inc.

Jan 2005 - Jan 2007

Director of Catalog Marketing at PetSmart

Jan 2003 - Jan 2005

Director of Marketing at The Home Depot

Jan 2000 - Jan 2003

Director of Marketing at Direct Holdings Global

Jan 1998 - Jan 2000

Marketing Manager at The Bradford Group

Jan 1995 - Jan 1998

Education

MBA at University of Illinois Urbana-Champaign

BA at University of Illinois Urbana-Champaign

Current Company Information ADT

Name: ADT

Speciality: Home Security, Business Security, Smart Home, Mobile Security

Location: Boca Raton, Florida, United States

Employees: 1000-5000

Description: ADT operates as a provider of security, automation, and smart home solutions serving consumer and business customers through more than 300 locations, 9 monitoring centers, and a ne...

Frequently Asked Questions

How long has Andrew Thompson been working as a Sr. Director of VOC, CX & Retention Analytics at ADT?

Andrew Thompson's total experience in various companies as a Sr. Director of VOC, CX & Retention Analytics at ADT 8 months.

What is Andrew Thompson's average duration of employment for different companies?

On average, Andrew Thompson works for one company for 2 years 10 months

What industries has Andrew Thompson worked in?

Andrew Thompson works in the Consumer Services. Previously, Andrew Thompson worked in the Insurance, and Food & Beverages, and Marketing and Advertising, and Retail, and Entertainment, and Internet.

What positions has Andrew Thompson held before?

Previously, Andrew Thompson worked as a Director, CX Testing and Insights, and Senior Manager, Customer Insights, and Senior Manager, Customer Experience Reporting & Analytics, and CRM Manager, Direct Business, and Manager of CRM & Interactive Marketing.

How do I contact Andrew Thompson?

Andrew Thompson's email address is t**@adt.com, phone number is +1-***-***-0063. Sign up to get contact details.

Who is the President/CEO/Director of the ADT?

The President/CEO/Director of the ADT is Keith Johnson
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Andrew Thompson Namesakes

Name
Company
Position
A
Self Employed
Design Consultant
A
USDA Forest Service
Contract Specialist
A
TritonStone
Operations Manager
A
Professional Services Manager
A
Business Development Manager
A
ACT Financial Consulting LLC
Member/Manager
A
Thompson Fine Home Renovations & Development
Owner
A
CNIC
Force Master Chief

Other employees at ADT

Name
Company
Position
V
Senior DevOps Engineer
G
Senior Product Manager
R
Finance Administrator
S
Security Response Centre
T
Director, Product Development
K
Vice President, Insights & Analytics
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