Amanda Smith

Amanda Smith: Email & Phone Number

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Director, Customer Service Operations at Pearson|Minneapolis, Minnesota, United States

Position:

Director, Customer Service Operations at Pearson

Location:

Minneapolis, Minnesota, United States

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Last updated: 2026-05-31
Updated: 2026-05-31

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Work Experience 14 years

Director, Customer Service Operations at Pearson

Jun 2020 - Current

Manager, Customer Service Operations at Pearson

May 2015 - Jun 2020

Supervisor, Customer Service at Pearson

Jan 2012 - May 2015

Amanda Smith started working in 2012, then the employee has changed 2 jobs. On average, Amanda Smith works for one company for 4 years 10 months.

Their professional focus is Accessibility Operations, Business Process Outsourcing (BPO), and Change Management across 3 core areas.

Education

Master of Arts at Iowa State University

Bachelor of Arts at Luther College

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