TIDAL COMMUNICATIONS: Detailed Company Information & Corporate Profile
Summary
TIDAL COMMUNICATIONS is a telecom firm based in North Andover, MA, established in 2002, with workforce 10‑50 employees. Operates independently, generating $1–$10M revenue, serving Greater Boston area.
The company specializes in Avaya Communications Systems, SIP Trunks, Hosted VoIP, Cloud communications, business continuity, hosted PBX, contact center solutions and the Elevate platform, acting as an Avaya Business Partner.
Leadership includes President Chris Faddis; Avaya IP Office Engineer Kurt Biederstadt; Communications Solutions Gina Faddis; System Engineers Alper Karakus and John Granfield.
| TIDAL COMMUNICATIONS Website | tidalcom.com |
| Social Links |   |
| Phone Number | +1 978 687 0900 |
| Industries | |
| TIDAL COMMUNICATIONS Headquarters Address | 565 Turnpike Street, North Andover, MA, 01845 US |
| Company Size | 10-50 employees |
| Specialities & Services | Avaya Communications Systems, SIP Trunks, Hosted VoIP, VoIP, Cloud, Business Continuity, Hosted PBX, Avaya Business Partner, Cloud Communications, Contact Center, Elevate |
| DMA Code | Greater Boston |
| Founded | 2002 |
| Estimated Annual Revenue | $1 - 10M |
| Operating Status | Independent Company |
| Updated: | 2026-09-26 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 1992 | Privately Held | 25 - 100 | |
| 2016 | Privately Held | 10-50 |
Workforce Turnover
Length of Employment
TIDAL COMMUNICATIONS's workforce includes employees across a wide range of tenure levels.
33% have been with the company for 3 to 4 years67% have been with the company for more than 11 years
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TIDAL COMMUNICATIONS Corporate Information: FAQ
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