excap Information

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Summary

Excap (formally known as Store Support) has been market leader in mystery shopping and customer journey research in the Benelux for 15 years. We are a research and consultancy agency focused on optimi...Show more

Industries

Market Research

Headquarters Location

Say Building B, Amsterdam, NL

Employees Size

10-50 employees

Specialties

Mystery shopping, Customer Journey, Mystery guest onderzoek, Mystery calling, Mystery e-mailing, Bereikbaarheidsonderzoek, Mystery tweets, Klanttevredenheidsonderzoek, Closed-loop feedback, ExperienceCapture, Employee Experience, Customer Experience

Founded

2004

Contact excap

Organization Website

excap.nl

Phone Number

020-2044508

Employees Turnover 3 quarter 2025

Number of employees by department

Total number all of employee turnover

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Length of Employment

Employee tenure at excap shows a diverse range of experience levels:

3% have been with the company for less than 1 year8% for 1–2 years5% for 3–4 years24% for 5–7 years16% for 8–10 years45% have over 11 years of service at excap