SpotCheck Information
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SpotCheck
Summary
We help companies evaluate the quality of their customer services through telephone, email and text chat mystery shops and call recording review / auditing.
We help businesses understand ...Show more
Organization Website | spotcheck.today |
Phone Number | 877-992-6267 |
Industries | |
Headquarters Location | 10780 Blueberry Hill, Kirtland, Ohio, US |
Employees Size | 10-50 employees |
Specialties | phone mystery shops, cyber shops (e-mail and/or text chat), telephone and internet surveys, call center projects, call center auditing, business process outsourcing, inbound customer care, affiliate marketing, answering service, market research, phone surveys, b2b research, call center , training phone support, customer service representatives, telephone and contact support, call center scripting, training and compliance, customer service and call center key performance indicators, Net Promoter Scoring and Voice of the Customer, Marketing Support, quality assurance monitoring and support, Customer Satisfaction |
Founded | 1995 |
Employees Turnover 4 quarter 2025
Number of employees switched from or switched to
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Length of Employment
Employee tenure at SpotCheck shows a diverse range of experience levels:
8% have been with the company for less than 1 year25% for 5–7 years8% for 8–10 years58% have over 11 years of service at SpotCheckDiscover More
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SpotCheck
Michael DelBuono
Co-Founder & CEO
Melissa Gray
Founder
Josh Gamiere
Director Of Operations
Kaitlyn Kalicatzaros
Call Center
Kevin Fechtel
Software Engineer, Tech Marketing
edfase aefqa
Account Manager
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FAQ
SpotCheck operates in the Marketing industries. More details can be found on the official website: spotcheck.today.
The headquarters of SpotCheck are located in Kirtland, United States.
You can contact SpotCheck by phone at 877-992-6267.
SpotCheck currently employs 10-50 people.
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