Merchants Information
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Merchants
Summary
Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we ...Show more
Organization Website | merchantscx.com |
Social Links |    |
Phone Number | +27 11 575 2000 |
Industries | |
Headquarters Location | The Campus, Roland Garros, Johannesburg, Bryanston, South Africa, 2021 ZA |
Employees Size | 5000-10000 employees |
Specialties | Business Process Outsourcing, Technology Capability Assessment, Knowledge Management, Quality Management, Contact Centre as a Service, Consulting Services, Contact Centre IT Outsourcing, Back Office BPO, Support Services |
Founded | 1981 |
Competitors
Founded | Type | Employees | Revenue | Funding | |
|---|---|---|---|---|---|
| - | Public Company | 200-500 | < 1M | $0 | |
| 1996 | Privately Held | 1000-5000 | - | $- | |
| 2007 | Sole Proprietorship | 1000-5000 | - | $- |
Employees Turnover 3 quarter 2025
Number of employees switched from or switched to
Total number all of employee turnover
Length of Employment
Employee tenure at Merchants shows a diverse range of experience levels:
1% have been with the company for less than 1 year13% for 1–2 years27% for 3–4 years23% for 5–7 years13% for 8–10 years23% have over 11 years of service at MerchantsEx-employees positions
In Company
In New Company
Contact top employees from
Merchants
Justin Story
Line Cook
Ashraf Hansia
Head of Workforce Management
Nontokozo Ndlela
Customer Care Consultant
Karen Farwell
Senior Business Development Officer
Jacob Barton
Bartender
brandon Kirchner
porter
Alejandra Gomez
Receptionist
Alex Gillespie
Professional Mixologist/Couture Bartender
Mike Riley
Lean Mfg. Mgr.
Robert Jagodzinski
Controller
Dayle Vander Sande
Director of the Bond Street Euterpean Singing Society
Cathryne Hebert
Imaging Specialist
Chris Santerre
System Administrator
Loyiso Malindi
Real Time Administrator
Elisa Walljee
Call Centre Consultant
vusani nefhere
Retention Specialist
christinah Mailula
Call centre agent
Kwanele Buthelezi
Customer Support Agent
Simone Dreyer
Customer Service Representative
Mbalenhle Khumalo
Call Agent
Liya Mabona
Information Technology Help Desk Technician
Fiona Hlungwani
Customer Service Agent
Kimberly Siroba
Customer Service Consultant
Tania Ngubombi
Customer Service Representative
Asanda Ncoco
Financial Advisor
Danisile Precious
Customer Service Representative
Similar Companies
FAQ
Merchants operates in the Outsourcing industries. More details can be found on the official website: merchantscx.com.
The headquarters of Merchants are located in Johannesburg, Bryanston, Republic of South Africa.
You can contact Merchants by phone at +27 11 575 2000.
Merchants currently employs 5000-10000 people.
Well-known competitors of Merchants include Solucenter International, Grupo Provider and Tecsa Contact Center.
