FCR
FCR

FCR Information

Contact top employees from FCR

Summary

FCR is a private company that has been in the industry for 21 years. The company currently specializes in the Outsourcing/Offshoring, IT Services, Outsourcing areas. The position of the President is occupied by Matthew Achak. Its headquarters is located at Eugene, Oregon, USA. The number of employees ranges from 1.0K to 5.0K. The annual revenue of FCR varies between 100M and 500M. To connect with FCR employee register on SignalHire.

Organization Website

ttecagility.com

Phone Number

541-677-3438

Industries

Headquarters Location

100 Congress Ave, Austin, Texas, 78701 US

Employees Size

1000-5000 employees

Specialties

Call Center Outsourcing, Business Process Outsourcing, Teleservices, Email and Web Chat Support, Help Desk, Backoffice Solutions, Contact Center Outsourcing, Customer Service, Customer Experience, Email Support, Phone Support, Chat Support, Social Media Support, Customer Service Operations

SIC Code

7380

DMA Code

Eugene-springfield Metropolitan Area

Founded

2005

Estimated Annual Revenue

$100M - 500M

Operating Status

Acquired

Competitors

Founded
Type
Employees
Revenue
Funding
1994Privately
Held
250 - 500 80.6M $0
1996Privately
Held
500 - 1.0K 90M $0
2000Privately
Held
1.0K - 5.0K 180M $0
2003Privately
Held
100 - 250 13.5M $0

Employees Turnover 4 quarter 2025

Number of employees switched from or switched to
arrow
Total number all of employee turnover
Number of employees by department
arrow
Total number all of employee turnover
Length of Employment
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Employee tenure at FCR shows a diverse range of experience levels:
2% for 1–2 years13% for 3–4 years30% for 5–7 years17% for 8–10 years37% have over 11 years of service at FCR
Ex-employees positions
In Company
In New Company
Contact top employees from FCR
John Fomai
Customer Support Specialist
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Ramses Brown
Customer Service Agent
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Jennifer Peterson
Customer Service Representative
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Kandace Tietz
Customer Service Representative
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Tyanna Shade
Customer Service Representative
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Josie Begger
Customer Service Representative
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Shonna Evenson
Customer Service Representative
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Melody Sue Gill
Technical Support Specialist
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Kate Castaldi
Operations Manager
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Brittonni
Patient Specialist
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James Thompson
Web Support Specialist
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Frederick Forrester
Customer Service Representative
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Angel Eyes Paine
Customer Service Representative
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Audrea
Customer Service Representative
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Shylo Simmons
Customer Service Agent
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Zackery Muck
Program Lead
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Alyssa Roth
Email Customer Service
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Lisa Durham
Customer Service Representative
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Lyss Sjolander
Support Specialist Recruiter
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Amber
Customer Care Specialist
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Megan Johnston
Support Specialist
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Austin Robbins
Technical Support Representative
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Jeremy Murray
Tech Support/ CSR representative
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Oswaldo Cepeda
Inspector Redes Fibra Optica
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Kandace Fuess
Employee Engagement Associate Analyst
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Valerie Rosa
Quality Assurance Specialist
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Nya McFadden
Customer Service Representative
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stephanny feliciano
Bilingual sales/Progressive insurance
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FAQ

FCR operates in the Outsourcing industries. More details can be found on the official website: ttecagility.com.
The headquarters of FCR are located in Austin, United States.
The current CEO of FCR is Matthew Achak
You can contact FCR by phone at 541-677-3438.
FCR currently employs 1000-5000 people.
FCR's revenue is approximately 125M.
Well-known competitors of FCR include Arise, Working Solutions, Invensis and LiveSalesman.

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