Dialog Direct: Detailed Company Information & Corporate Profile

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Summary

Dialog Direct operates out of Highland Park, Michigan, providing outsourcing services that cover customer insights and technology solutions. The company employs over ten thousand staff and reports annual revenue between $500 million and $1 billion.

Dialog Direct’s specialties span call center operations, digital & direct marketing, eCommerce, order fulfillment, creative design, social media monitoring, customer service, sales support, and technology solutions.

Leadership includes Tiffany Brown, Project Manager Peter, Training Manager Dorothea Sharon, and Customer Service representatives Marion Wallace, Rebecca Embley, Nacole Roberson, alongside Talent Acquisition Michelle Burcz and Billing Specialist Donald Beard.

Dialog Direct Websitedialog-direct.com
Phone Number800-523-5867
Industries
Dialog Direct Headquarters Address13700 Oakland Avenue, Highland Park, Michigan, 48203 US
Company Size10000+ employees
Specialities & ServicesCustomer Insights, Call Center, Digital & Direct Marketing, eCommerce, Order Fulfillment, Creative Design, Social Media Monitoring and Engagement, Customer Service, Sales, Technology Solutions
Estimated Annual Revenue$500M - 1B
Updated:2026-09-16

Workforce Turnover

Length of Employment

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Dialog Direct's workforce includes employees across a wide range of tenure levels.

2% have been with the company for 1 to 2 years2% have been with the company for 3 to 4 years12% have been with the company for 5 to 7 years17% have been with the company for 8 to 10 years67% have been with the company for more than 11 years
Contact top employees from Dialog Direct
Tiffany Brown
Tiffany BrownOwner’s Information Kit Project Specialist Lead
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Kandy Smith
Kandy SmithLicensing Coordinator
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Peter
PeterProject Manager
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Dorothea Sharon
Dorothea SharonTraining Manager
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meprise dossous
meprise dossousCustomer Service Representative
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Marion Wallace
Marion WallaceCustomer Service Representative
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Rebecca Embley
Rebecca EmbleyAccount Director
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Michelle Burcz
Michelle BurczTalent Acquisition
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Kim Cole
Kim ColeCustomer Service Advocate
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Nacole Roberson
Nacole RobersonCustomer Advocate
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Alexandria Peterson
Alexandria PetersonLicensed Insurance Agent
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Tarrance Maxwell
Tarrance MaxwellCustomer Service Manager
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Melany Mora Leiton
Melany Mora LeitonServicio de atención al cliente
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Donald Beard
Donald BeardBilling Specialist
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Brittney Hankins
Brittney HankinsCall Center Representative
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Taelor Jones
Taelor JonesQuality Assurance Analyst
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Dialog Direct Corporate Information: FAQ

Dialog Direct operates in the Outsourcing industries. More details can be found on the official website: dialog-direct.com.
Dialog Direct has offices located in Highland Park, US.
The headquarters of Dialog Direct are located in Highland Park, United States.
You can contact Dialog Direct by phone at 800-523-5867.
Dialog Direct currently employs 10000+ people.

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