

ERC (Enhanced Resource Centers) Information
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ERC (Enhanced Resource Centers)
Summary
ERC Global is one of the top international BPO providers of customer experience solutions. We offer a full-service, end-to-end contact center solution across every aspect of the customer journey. Spa...Show more
Industries
Outsourcing/Offshoring
Headquarters Location
Employees Size
1000-5000 employees
Specialties
FinTech, Crypto, Customer Experience, Customer Care, Energy, Insurance, Media & Technology, Health & Wellness, Retail & eCommerce, Travel & Transportation, Back Office Support, Content Moderation, ExpoTechnology, Outsourcing, Offshoring
Founded
1999
Employees Turnover 2 quarter 2025
Number of employees switched from or switched to
Total number all of employee turnover
Length of Employment
Employee tenure at ERC (Enhanced Resource Centers) shows a diverse range of experience levels:
4% for 1–2 years22% for 3–4 years39% for 5–7 years19% for 8–10 years17% have over 11 years of service at ERC (Enhanced Resource Centers)Ex-employees positions
In Company
In New Company
Contact top employees from
ERC (Enhanced Resource Centers)
Andrew Smith
Senior Vice President
Charles Chaplin
Mortgage Customer Service Representative II
JoAnn Miller
Market Researcher
Kevin Colon
SVP of Global Business Development
Jessica Stanley
Customer Service Representative
Ryan Dixon
Desktop Support Specialist
Daniel Fox
Department Head
Anna Ratcliff
Senior Director of Human Resources
Crissy Marie
Callcenter Customer Service Representative
VaTrice Moore
Senior Account Manager
Jennifer Destin
Performance Management Analyst
Sam Alabiso
Customer Service Representative
Angela Pantaleo
Vice President of Account Management
Rachel Kincaid
Corporate Auditor
Jonathon Breuer
Customer Service Representative
Drazenko Katanic
Software Quality Assurance Analyst III
Matt Devens
Debt Collection Agent
Marissa DeCiccio
Collections Specialist
Shanuinka Chapman
Market Research Associate
Torrie Parkerson
Collections Specialist
Mathew Wrobel
Operations Manager
Kenesha Frederick
Call Center Representative
Jessica Davis
Employee Engagement Liaison
Brett Collins
Operations Manager
Alton Bennett
Collection Agent
Belinda Davis
Ramp Agent
Chris Hernandez
Recruiter
Luis Reyes
Desktop Support Specialist 2
Michael Torres
Collections Representative
Jordan Oglesby
AOL Telemarketer
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FAQ
ERC (Enhanced Resource Centers) operates in the Outsourcing/Offshoring industries. More details can be found on the official website: ercglobalcx.com.
The headquarters of ERC (Enhanced Resource Centers) are located in Jacksonville Beach, United States.
ERC (Enhanced Resource Centers) currently employs 1000-5000 people.