ERC (Enhanced Resource Centers)
ERC (Enhanced Resource Centers)

ERC (Enhanced Resource Centers) Information

Contact top employees from ERC (Enhanced Resource Centers)

Summary

ERC Global is one of the top international BPO providers of customer experience solutions. We offer a full-service, end-to-end contact center solution across every aspect of the customer journey. Spa...Show more

Industries

Outsourcing/Offshoring

Headquarters Location

Employees Size

1000-5000 employees

Specialties

FinTech, Crypto, Customer Experience, Customer Care, Energy, Insurance, Media & Technology, Health & Wellness, Retail & eCommerce, Travel & Transportation, Back Office Support, Content Moderation, ExpoTechnology, Outsourcing, Offshoring

Founded

1999

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Organization Website

Employees Turnover 2 quarter 2025

Number of employees switched from or switched to
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Total number all of employee turnover
Current employees switched from
Ex-employees switched to
Number of employees by department
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Total number all of employee turnover
Length of Employment
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Employee tenure at ERC (Enhanced Resource Centers) shows a diverse range of experience levels:
4% for 1–2 years22% for 3–4 years39% for 5–7 years19% for 8–10 years17% have over 11 years of service at ERC (Enhanced Resource Centers)
Ex-employees positions
In Company
In New Company
Contact top employees from ERC (Enhanced Resource Centers)
Andrew Smith
Senior Vice President
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Charles Chaplin
Mortgage Customer Service Representative II
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JoAnn Miller
Market Researcher
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Kevin Colon
SVP of Global Business Development
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Jessica Stanley
Customer Service Representative
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Ryan Dixon
Desktop Support Specialist
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Daniel Fox
Department Head
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Anna Ratcliff
Senior Director of Human Resources
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Crissy Marie
Callcenter Customer Service Representative
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VaTrice Moore
Senior Account Manager
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Jennifer Destin
Performance Management Analyst
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Sam Alabiso
Customer Service Representative
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Angela Pantaleo
Vice President of Account Management
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Rachel Kincaid
Corporate Auditor
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Jonathon Breuer
Customer Service Representative
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Drazenko Katanic
Software Quality Assurance Analyst III
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Matt Devens
Debt Collection Agent
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Marissa DeCiccio
Collections Specialist
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Shanuinka Chapman
Market Research Associate
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Torrie Parkerson
Collections Specialist
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Mathew Wrobel
Operations Manager
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Kenesha Frederick
Call Center Representative
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Jessica Davis
Employee Engagement Liaison
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Brett Collins
Operations Manager
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Alton Bennett
Collection Agent
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Luis Reyes
Desktop Support Specialist 2
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Michael Torres
Collections Representative
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Jordan Oglesby
AOL Telemarketer
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FAQ

ERC (Enhanced Resource Centers) operates in the Outsourcing/Offshoring industries. More details can be found on the official website: ercglobalcx.com.
The headquarters of ERC (Enhanced Resource Centers) are located in Jacksonville Beach, United States.
ERC (Enhanced Resource Centers) currently employs 1000-5000 people.
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