Directly: Detailed Company Information & Corporate Profile
Summary
Directly is an independent online services company headquartered in San Francisco, founded in 2011 with a team of 100‑200 employees. Their operations span the San Francisco Bay Area and they generate annual revenues between $100M and $500M (SIC 7372).
They specialize in artificial intelligence, machine learning, and customer support automation, providing virtual agent integration and expert‑driven AI solutions across messaging applications, mobile platforms, and CRM systems. Their focus includes gig workforces and the broader gig economy, enhancing customer experience through advanced messaging integrations.
The leadership team includes experts such as Bob Fabien Zinga in security, Karen Smith and Michael Ward in sales, David Gómez in design, Alex Sherstinsky in data & machine learning architecture, among others. This multidisciplinary team drives innovative solutions that merge AI with everyday online services.
| Directly Website | directly.com |
| Social Links |    |
| Phone Number | 800-787-3176 |
| Industries | |
| Directly Headquarters Address | 333 Bryant Street, San Francisco, California, 94107 US |
| Company Size | 100-200 employees |
| Specialities & Services | artificial intelligence, gig workforces, machine learning, messaging, mobile, gig economy, customer support automation, customer experience, virtual agent integration, customer support, support automation, expert-driven AI, CRM integration, messaging application integrations |
| SIC Code | 7372 |
| NAICS Code | 334614 Software and Other Prerecorded Compact Disc, Tape, and Record Reproducing, 511210 Software Publishers |
| DMA Code | San Francisco Bay Area |
| Founded | 2011 |
| Estimated Annual Revenue | $100M - 500M |
| Operating Status | Independent Company |
| Updated: | 2026-09-14 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 2009 | Privately Held | 100 - 250 | |
| 2013 | Privately Held | 250 - 500 | |
| 2015 | Privately Held | 25 - 100 | |
| 2014 | Privately Held | 25 - 100 |
Estimated Website Traffic
The chart shows a decline in traffic to the directly.com website. In August, traffic decreased to 27521, compared to 36221 in the previous month. The highest traffic in 2026 was recorded in July, reaching 36221 visits.
Workforce Turnover
Length of Employment
Directly's workforce includes employees across a wide range of tenure levels.
7% have been with the company for 1 to 2 years10% have been with the company for 3 to 4 years43% have been with the company for 5 to 7 years17% have been with the company for 8 to 10 years23% have been with the company for more than 11 years
Companies Similar to Directly
Directly Corporate Information: FAQ
Data Privacy
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