Direct Line Answers: Detailed Company Information & Corporate Profile
Summary
Direct Line Answers has operated since 1979 from its Berkeley, CA headquarters. The firm specializes in telecom services including virtual receptionist and enhanced voicemail solutions, as well as answering and inbound telemarketing. They also provide disaster preparedness, urgent dispatch, IT support, order‑taking, and online contact support to help businesses manage communications efficiently.
The company employs between 100 and 200 staff members and reports annual revenue in the $10 million–$50 million range. Leadership is headed by President Ken Goldenberg, with Sarah Campbell overseeing day‑shift operations and John Freire directing IT services.
| Direct Line Answers Website | directlineinc.com |
| Industries | |
| Direct Line Answers Headquarters Address | 2847 Shattuck Avenue, Berkeley, CA, 94705 US |
| Company Size | 100-200 employees |
| Specialities & Services | Virtual Receptionist, Enhanced Voicemail Services, Answering Services, Inbound Telemarketing, Disaster Preparedness Services, Urgent Dispatch, IT Support, Order Taking Services, Online Contact Support |
| Founded | 1979 |
| Estimated Annual Revenue | $10M - 50M |
| Updated: | 2026-09-20 |
Estimated Website Traffic
The chart shows a decline in traffic to the directlineinc.com website. In August, traffic decreased to 61, compared to 256 in the previous month. The highest traffic in 2026 was recorded in March, reaching 1803 visits.
Workforce Turnover
Length of Employment
Direct Line Answers's workforce includes employees across a wide range of tenure levels.
100% have been with the company for more than 11 years
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Direct Line Answers Corporate Information: FAQ
Data Privacy
GDPR COMPLIANT
SignalHire complies with the General Data Protection Regulation (GDPR). SignalHire follows GDPR requirements, including but not limited to rights of data subjects to access, correct, or delete their personal information and supports the right to be forgotten.
CCPA COMPLIANT
SignalHire is CCPA-compliant and provides California residents the right to know, access, opt out, and request deletion of their personal data.
