Critical Start: Detailed Company Information & Corporate Profile
Summary
Critical Start is an independent IT services firm headquartered in Plano, Texas, founded in 2012. With a workforce of 200‑500 employees and annual revenue between $100 million and $500 million, it serves the Dallas–Fort Worth metropolitan area and focuses on Managed Detection and Response (MDR) solutions.
The company’s leadership team includes Charles Talley as Vice President of Services, Roseanne Donohue heading People Strategy and HR, CFO John Schilsky, Dark Web & Cyber Threat Intelligence expert David Kuder, and VP of Product Umair Masud. Other key figures are Michael Palumbo (Architect), Terrance (Sales Engineer), Grant Snowden (DFIR Engineer), Jake Allen (Project Manager), Liz Fox (Channel and Field Marketing Manager, West), Tom Carrozza (Presales Engineering), Abhishek Chavan (Security Automation Engineer), Tushar Kumbhar (Senior System Administrator), and Shrikant Giri (Software Engineer).
Specializing in MDR and managed detection and response services, Critical Start delivers proactive cyber‑security solutions that help organizations detect, investigate, and remediate threats across complex IT environments.
| Critical Start Website | criticalstart.com |
| Social Links |    |
| Phone Number | 877-684-2077 |
| Industries | |
| Critical Start Headquarters Address | 6100 Tennyson Pkwy, Plano, Texas, 75024 US |
| Company Size | 200-500 employees |
| Specialities & Services | MDR, Managed Detection and Response |
| Technologies | jQuery, Cloudflare, Webpack, Webflow, Bulma, Flask, AWS CloudFront, Magento, PHP, ASP.NET |
| DMA Code | Dallas-fort Worth Metropolitan Area |
| Founded | 2012 |
| Estimated Annual Revenue | $100M - 500M |
| Operating Status | Independent Company |
| Updated: | 2026-09-11 |
Critical Start Org Chart
Chief Executive Officer
C-Level
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 2018 | Privately Held | 25 - 100 | |
| 2012 | Privately Held | 1.0K - 5.0K | |
| 2014 | Privately Held | 25 - 100 | |
| 2002 | Public Company | 500 - 1.0K |
Estimated Website Traffic
The chart shows a decline in traffic to the criticalstart.com website. In August, traffic decreased to 502, compared to 586 in the previous month. The highest traffic in 2026 was recorded in January, reaching 1216 visits.
Workforce Turnover
Number of employees switched from or switched to
Departmental sample breakdown
Length of Employment
Critical Start's workforce includes employees across a wide range of tenure levels.
11% have been with the company for less than 1 year11% have been with the company for 1 to 2 years21% have been with the company for 3 to 4 years21% have been with the company for 5 to 7 years16% have been with the company for 8 to 10 years21% have been with the company for more than 11 years
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Critical Start Corporate Information: FAQ
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