Chartwell, Inc.: Detailed Company Information & Corporate Profile
Summary
Chartwell, Inc., headquartered in Atlanta, Georgia, has operated as an independent firm since its founding in 1993. With a team of 10‑50 professionals and annual revenue between $10 million and $50 million, the company serves the utility sector across the United States.
Chartwell specializes in utility supply and outreach services, providing tailored solutions for customer communications, billing, payments, and vulnerable customer care.
Its portfolio spans emergency management, organizational resilience, CSAT measurement, market research, benchmarking, peer‑collaboration forums, webinars, infographics, and event coordination. The firm delivers insights through surveys, reports, and case studies that guide utility leaders in strategy and marketing decisions.
Key leadership includes Vice Presidents Scott Johnson and Tim Herrick, New Business Development Coordinator Akberet Zemede, Operations Coordinator Swarling Agüero, and a senior consulting team featuring Renee Wagner, Suzan Rutledge Greene, Carisa Woolstenhulme, James Nowak, Pat Ricks, and others.
| Chartwell, Inc. Website | chartwellinc.com |
| Social Links |   |
| Phone Number | (404) 237-9099 |
| Industries | |
| Chartwell, Inc. Headquarters Address | 3715 Northside Pkwy NW, Atlanta, Georgia, 30327 US |
| Company Size | 10-50 employees |
| Specialities & Services | utility customer communications, utility billing, utility payments, utility business customers, utility CX, utility vulnerable customer care, utility emergency management, utility organizational resilience, utility conferences, utility outage communications, utility CSAT, utility customer service, utility research, utility leadership, utility organizational resilience, utility resilience, utility peer collaboration, utility insights, utility advisory services, utility executives, utility events, utility strategy, utility marketing, utility case studies, utility webinars, utility infographics, utility surveys, utility reports, utility market research, utility benchmarking |
| SIC Code | 7380, 8742 |
| NAICS Code | 541611 Administrative Management and General Management Consulting Services, 541612 Human Resources Consulting Services, 541613 Marketing Consulting Services, 541614 Process, Physical Distribution, and Logistics Consulting Services, 561312 Executive Search Services |
| DMA Code | Atlanta Metropolitan Area |
| Founded | 1993 |
| Estimated Annual Revenue | $10M - 50M |
| Operating Status | Independent Company |
| Updated: | 2026-09-24 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 1991 | Privately Held | 25 - 100 | |
| 2004 | Privately Held | 100 - 250 | |
| 1999 | Privately Held | 1.0K - 5.0K | |
| 2010 | Privately Held | 25 - 100 |
Estimated Website Traffic
The chart shows a decline in traffic to the chartwellinc.com website. In August, traffic decreased to 4437, compared to 5401 in the previous month. The highest traffic in 2026 was recorded in March, reaching 13947 visits.
Workforce Turnover
Length of Employment
Chartwell, Inc.'s workforce includes employees across a wide range of tenure levels.
11% have been with the company for 1 to 2 years11% have been with the company for 3 to 4 years11% have been with the company for 5 to 7 years11% have been with the company for 8 to 10 years56% have been with the company for more than 11 years
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Chartwell, Inc. Corporate Information: FAQ
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