

CaptionCall by Sorenson: Detailed Company Information & Corporate Profile
Summary
CaptionCall by Sorenson is an independent telecommunications company headquartered in Salt Lake City, Utah. Founded in 2010, it employs between 5,000 and 10,000 staff and reports annual revenue ranging from $500 million to $1 billion.
Specializing in both software and hardware, CaptionCall delivers captioned telephone systems for the hard of hearing and broader information technology solutions designed for individuals with hearing disabilities. Its products enhance communication accessibility across a variety of platforms.
The company’s leadership roster includes Operations Coordinator Jarick Geiselmayr, Captioning Agent Erica Cuevas, Partner Success Manager Nathan Haws, Account Manager Jim Schroeder, Scheduling Manager Caitlyn Carpenter, Remote Caption Call Agent Michelle, Business Growth Account Manager Carlos Cervantes, Trainer II Matt Saettler, Team Lead Supervisor Doug Ratcliffe, and several captioners and installers such as Francisco Gonzalez and Eric Nelson.
| CaptionCall by Sorenson Website | captioncall.com |
| Social Links | |
| Phone Number | 877-557-2227 |
| Industries | |
| CaptionCall by Sorenson Headquarters Address | 4215 S. Riverboat Rd, Salt Lake City, Utah, 84123 US |
| Company Size | 5000-10000 employees |
| Specialities & Services | Software, Hardware, Hard of Hearing, Hearing Disability, Captioned Telephones, Information Technology |
| SIC Code | 3669 |
| NAICS Code | 334290 Other Communications Equipment Manufacturing |
| DMA Code | Salt Lake City Metropolitan Area |
| Founded | 2010 |
| Estimated Annual Revenue | $500M - 1B |
| Operating Status | Independent Company |
| Updated: | 2026-09-10 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 1992 | Privately Held | 5.0K - 10K | |
| 1996 | Privately Held | 5.0K - 10K | |
| 1997 | Privately Held | 1.0K - 5.0K | |
| 2009 | Privately Held | 100 - 250 |
Workforce Turnover
Number of employees switched from or switched to
Departmental sample breakdown
Length of Employment
CaptionCall by Sorenson's workforce includes employees across a wide range of tenure levels.
3% have been with the company for 1 to 2 years2% have been with the company for 3 to 4 years29% have been with the company for 5 to 7 years36% have been with the company for 8 to 10 years31% have been with the company for more than 11 yearsCompanies Similar to CaptionCall by Sorenson
CaptionCall by Sorenson Corporate Information: FAQ
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