CaptionCall by Sorenson: Detailed Company Information & Corporate Profile

Contact top employees from CaptionCall by Sorenson

Summary

CaptionCall by Sorenson is an independent telecommunications company headquartered in Salt Lake City, Utah. Founded in 2010, it employs between 5,000 and 10,000 staff and reports annual revenue ranging from $500 million to $1 billion.

Specializing in both software and hardware, CaptionCall delivers captioned telephone systems for the hard of hearing and broader information technology solutions designed for individuals with hearing disabilities. Its products enhance communication accessibility across a variety of platforms.

The company’s leadership roster includes Operations Coordinator Jarick Geiselmayr, Captioning Agent Erica Cuevas, Partner Success Manager Nathan Haws, Account Manager Jim Schroeder, Scheduling Manager Caitlyn Carpenter, Remote Caption Call Agent Michelle, Business Growth Account Manager Carlos Cervantes, Trainer II Matt Saettler, Team Lead Supervisor Doug Ratcliffe, and several captioners and installers such as Francisco Gonzalez and Eric Nelson.

CaptionCall by Sorenson Websitecaptioncall.com
Social Links
linkedIn
Phone Number877-557-2227
Industries
CaptionCall by Sorenson Headquarters Address4215 S. Riverboat Rd, Salt Lake City, Utah, 84123 US
Company Size5000-10000 employees
Specialities & ServicesSoftware, Hardware, Hard of Hearing, Hearing Disability, Captioned Telephones, Information Technology
SIC Code3669
NAICS Code334290 Other Communications Equipment Manufacturing
DMA CodeSalt Lake City Metropolitan Area
Founded2010
Estimated Annual Revenue$500M - 1B
Operating StatusIndependent Company
Updated:2026-09-10

Competitors

Name
Founded
Type
Employees
1992Privately
Held
5.0K - 10K
1996Privately
Held
5.0K - 10K
1997Privately
Held
1.0K - 5.0K
2009Privately
Held
100 - 250

Workforce Turnover

Number of employees switched from or switched to

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Total employee turnover

Departmental sample breakdown

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Turnover activity captured in SignalHire's departmental sample ( employees):

Length of Employment

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CaptionCall by Sorenson's workforce includes employees across a wide range of tenure levels.

3% have been with the company for 1 to 2 years2% have been with the company for 3 to 4 years29% have been with the company for 5 to 7 years36% have been with the company for 8 to 10 years31% have been with the company for more than 11 years

Former Employees: Role Changes

Role at Former Company
Role at New Company
Contact top employees from CaptionCall by Sorenson
Jarick Geiselmayr
Jarick GeiselmayrOperations Coordinator
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Erica Cuevas
Erica CuevasCaptioning Agent
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Jim Schroeder
Jim SchroederAccount Manager
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Caitlyn Carpenter
Caitlyn CarpenterScheduling Manager
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Michelle
MichelleRemote Caption Call Agent
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Carlos Cervantes
Carlos CervantesBusiness Growth Account Manager
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Jennifer Adell
Jennifer AdellCaptioning Agent
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Matt Saettler
Matt SaettlerTrainer II
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Doug Ratcliffe
Doug RatcliffeTeam Lead Superviso
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Alexandra Souza
Alexandra SouzaCaptioning Agent
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Kathy Abelson
Kathy AbelsonAccount Manager
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richard velazquez
richard velazquezCommunication Assistant
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Francisco Gonzalez
Francisco GonzalezInstaller / Trainer
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Eric Nelson
Eric NelsonCaptioner
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Diego Fonseca
Diego FonsecaInformation Technology Specialist
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CaptionCall by Sorenson Corporate Information: FAQ

CaptionCall by Sorenson operates in the Telecoms industries. More details can be found on the official website: captioncall.com.
CaptionCall by Sorenson has offices located in Salt Lake City, US.
The headquarters of CaptionCall by Sorenson are located in Salt Lake City, United States.
The current CEO of CaptionCall by Sorenson is Scott Sorensen
You can contact CaptionCall by Sorenson by phone at 877-557-2227.
CaptionCall by Sorenson currently employs 5000-10000 people.
Well-known competitors of CaptionCall by Sorenson include TransPerfect, Lionbridge, Welocalize and Smartling.

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