Founded in 1995, privately held Alta Resources specializes in customer-management business-process outsourcing for world-recognized brands across various industries, including consumer-packaged goods, health care/insurance and entertainment.
But we’re much more than outsourcing; we’re a leader in the relationship business. That’s because our clients trust us to connect and reconnect with their customers across every touch point, online and offline.
Everything we do is integrated to create a total, seamless brand experience. From the moment a customer shops a website to securely submitting a payment to receiving a package to phoning or emailing customer service, Alta Resources fuels every essential interaction, on the front lines and behind the scenes. We’re a balanced mix of best-in-class people, proven processes and innovative technology.
With our service lines — care, sales, e-commerce, back-office services and fulfillment — working in tandem, clients can grow sales, save costs and consolidate their core business processes through a single, trusted partner. In turn, not only do we create consistent brand experiences on behalf of those clients, but we also make those experiences better so that customers are acquired, converted and retained.
While our success has been documented, you may never know our name behind the brands you use daily; we’re OK with that. The secret to helping those brands reach and resonate with consumers is our transparency, meaning teams dedicate themselves to specific clients — and only those clients.
With headquarters and a fulfillment facility in Neenah, Wisconsin, Alta Resources has additional operations in California, Florida and the Philippines.
To learn more, visit AltaResources.com.
Customer Service, Sales, IT, Back-Office Services, Business-Process Outsourcing (BPO), Fulfillment, eCommerce, Social Media, Business-Process Services, Customer Care, Marketing Services, Crisis Communications, Recall Support, Analytics, Loyalty Programs, Brand Management
Neenah, WI, United States