Advantage Point Solutions (APS): Detailed Company Information & Corporate Profile
Summary
Advantage Point Solutions (APS) was founded in 2006 and operates from Marietta, GA, US. With a team of 100-200 professionals, the company delivers IT services that span UCaaS, CCaaS, Workforce Management, IVR Load Optimization, Contact Center solutions, and comprehensive consulting. APS specializes in Quality Management, Interaction Management, Speech Analytics, Voice Authentication, Self‑service IVR, Agent Experience, Customer Experience, Professional IVR Talent, Campaign Management, Scrum Master services, and Program Management.
An independent company with annual revenues between $1–10 million, APS maintains a strong focus on expert resources. The leadership team includes Mary Ellen Crapps (Retired), Implementation Consultant Steve Dascall, and IVR Developer Ann Lozier. Their combined experience supports end‑to‑end solutions that enhance contact center performance.
| Phone Number | 978-764-8860 |
| Industries | |
| Advantage Point Solutions (APS) Headquarters Address | Marietta, GA, 30066 US |
| Company Size | 100-200 employees |
| Specialities & Services | UCaaS, Workforce Management, IVR Load, Contact Center, Consulting, Project Management, Staffing Services, CCaaS, Expert Resources, Quality Management, Interaction Management, Speech Analytics, Voice Authentication, Self-service IVR, Agent Experience, Customer Experience, Professional IVR Talent, Campaign Management, Scrum Master, Program Management |
| Founded | 2006 |
| Estimated Annual Revenue | $1 - 10M |
| Operating Status | Independent Company |
| Updated: | 2026-09-19 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 2002 | Privately Held | 100 - 250 | |
| 2000 | Privately Held | 250 - 500 | |
| 1988 | - | 10-50 | |
| 1983 | - | 1000-5000 |
Workforce Turnover
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Advantage Point Solutions (APS) Corporate Information: FAQ
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