AboutFace Corp.: Detailed Company Information & Corporate Profile
Summary
AboutFace Corp., founded in 1994, operates from Atlanta’s Metropolitan Area as an independent marketing company focused on customer experience measurement and strategy. The firm delivers a broad suite of services including secret and mystery shopping, competitive intelligence, employee engagement research, and sales & retention analytics. It also specializes in Customer ForensiX, performance metrics, frontline performance improvement, and innovation strategy for the customer experience domain.
With a lean team of 10‑50 professionals, AboutFace reports annual revenue between $5 million and $25 million. Leadership includes Vice President Deborah Coburn overseeing client consultancy and tech improvement, Quality Control Education Consultant Norma Tunanidas, Quality Control Editor Annette Fleming, Jr. Editor/Scheduler Kerry Berry, Executive Assistant Sheryl Morgan, Board member Paige Hartsfield, and Scheduler Angela Mero.
The company’s operations are classified under SIC 7380, reflecting its marketing research focus within the Atlanta metropolitan market.
| Phone Number | 877.770.8585 |
| Industries | |
| AboutFace Corp. Headquarters Address | 5579B Chamblee Dunwoody Rd, Atlanta, GA, 30338 US |
| Company Size | 10-50 employees |
| Specialities & Services | customer experience measurement, customer experience strategy, compliance, secret shopping, mystery shopping, competitive intelligence, employee engagement, marketing and CX research, customer satisfaction, sales & retention, customer experience management, Customer ForensiX, Perfromance Metrics, Frontline Performance Improvement, Customer Experience, Customer Experience Innovation, Innovation Strategy |
| SIC Code | 7380 |
| DMA Code | Atlanta Metropolitan Area |
| Founded | 1994 |
| Operating Status | Independent Company |
| Updated: | 2026-11-11 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 2006 | Privately Held | 100 - 250 | |
| 1987 | Privately Held | 25 - 100 | |
| 1982 | Public Company | 10K - 50K | |
| 2009 | - | 200-500 |
Workforce Turnover
Length of Employment
AboutFace Corp.'s workforce includes employees across a wide range of tenure levels.
14% have been with the company for 8 to 10 years86% have been with the company for more than 11 years
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AboutFace Corp. Corporate Information: FAQ
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