Wagner Rivera

Wagner Rivera: Email & Phone Number

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ITSM Analyst at Kaiser Permanente|Alajuela, Costa Rica

Position:

ITSM Analyst at Kaiser Permanente

Location:

Alajuela, Costa Rica

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Last updated: 2025-08-15
Updated: 2025-08-15

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Work Experience

ITSM Analyst at Kaiser Permanente

May 2025 - Current

Customer Support Representative at Foundever

Aug 2024 - May 2025

Team Manager at Fujitsu

- Oct 2024

Wagner Rivera started working in 2024, then the employee has changed 2 companies and 2 jobs. On average, Wagner Rivera works for one company for 1 year.

Their professional focus is Account Management, Azure Active Directory, and Chat across 3 core areas.

Skills

Account Management, Help Desk Support, Office 365, Service Desk, Troubleshooting, Phone Etiquette, Customer Contact, Chat, Working Experience, Azure Active Directory, Customer Service, Customer Satisfaction, Customer Experience, Ticketing Systems, Written Communication, Customer Support, Communication, Skilled Multi-tasker, Customer Success, Incident Management, Teamwork, Problem Solving, Windows 10, Etiquette, Operating Systems, English

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