Vikas Kumar Shami

Vikas Kumar Shami: Email & Phone Number

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Service Desk Analyst at Total IT Global|Greater Delhi Area, India

Position:

Service Desk Analyst at Total IT Global

Location:

Greater Delhi Area, India

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Last updated: 2026-07-21
Updated: 2026-07-21

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Work Experience 6 years

Service Desk Analyst at Total IT Global

Jul 2026 - Current

Management Information System Executive at RV Solutions Pvt. Ltd.

Oct 2025 - Jul 2026

Telecom Coordinator (Team Leader) – Field Operations (Deputed at Sify Technologies Client Site) at SAI EDUCARE PRIVATE LIMITED (SEPL)

Apr 2025 - Oct 2025

Operations Executive at SAI EDUCARE PRIVATE LIMITED (SEPL)

Jan 2025 - Apr 2025

BMS Executive at Vodafone Idea Limited

Dec 2021 - Aug 2024

Operations Executive at Infosys

Jul 2021 - Dec 2021

Field Engineer at shivam Infocom Pvt Ltd

Aug 2020 - Apr 2021

Vikas Kumar Shami started working in 2020, then the employee has changed 5 companies and 5 jobs. On average, Vikas Kumar Shami works for one company for 9 months.

Their professional focus is Active Directory, Back-end Operations, and Business Analysis Planning & Monitoring across 3 core areas.

Education

Bachelor of Technology – B.Tech at Maharshi Dayanand University (MDU), Rohtak

Diploma of Education at Pusa Institute of Technology

Bachelor of Arts at Indira Gandhi National Open University (IGNOU)

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