Tom Stevens

Tom Stevens: Email & Phone Number

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Vice President, Customer Experience & Service Operations at Air Canada|Toronto, Ontario, Canada

Position:

Vice President, Customer Experience & Service Operations at Air Canada

Location:

Toronto, Ontario, Canada

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Last updated: 2026-05-15
Updated: 2026-05-15

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Work Experience 15 years

Vice President, Customer Experience & Service Operations at Air Canada

Oct 2025 - Current

Vice President Canadian Airports and Customer Experience Strategy at Air Canada

Mar 2024 - Current

Vice President Customer Experience and Operations Strategy at Air Canada

Apr 2023 - Mar 2024

Chief Customer Officer | Director of Brand and Customer Experience at British Airways

Apr 2021 - Jul 2022

Head of Airport Operations / Worldwide Airports at British Airways

May 2019 - Apr 2021

Head of Customer, Heathrow at British Airways

May 2017 - Apr 2021

Director of Procurement - Aer Lingus at International Airlines Group (IAG)

Oct 2015 - May 2017

Head of Group Procurement Operations at International Airlines Group (IAG)

Dec 2014 - Oct 2015

Group Supplier Performance Management Lead at International Airlines Group (IAG) - (British Airways, Iberia, Vueling, IAG Cargo)

Apr 2014 - Dec 2014

Marketing Procurement at British Airways

Jul 2013 - May 2014

Procurement Executive (Operations) at British Airways

Oct 2012 - Sep 2013

Procurement Executive (Corporate - Hotels & Transport) at British Airways

Oct 2011 - Oct 2012

Tom Stevens started working in 2011, then the employee has changed 3 companies and 11 jobs. On average, Tom Stevens works for one company for 1 year 5 months.

Their professional focus is Aircraft, Airline, and airline operations across 3 core areas.

Education

Geography BSc (Hons) at Kings College London

A-Level/GCSE at Westcliff High School

Frequently Asked Questions

What is Tom Stevens's email address?

SignalHire found a verified business email address for Tom Stevens: t**s@aircanada.com.

What is Tom Stevens's phone number?

SignalHire found a verified phone number for Tom Stevens: +1-***-***-2952.

How do I contact Tom Stevens at Air Canada?

You can reach Tom Stevens through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Tom Stevens's professional background?

Tom Stevens has 15 years of professional experience. They have held roles including Vice President Canadian Airports and Customer Experience Strategy, Vice President Customer Experience and Operations Strategy, and Chief Customer Officer | Director of Brand and Customer Experience at companies such as Air Canada, Air Canada, and British Airways. Their education includes Geography BSc (Hons) from Kings College London, and A-Level/GCSE from Westcliff High School.

Is Tom Stevens's contact information up to date?

Yes. Tom Stevens's SignalHire profile was last updated on 15 May 2026, reflecting their current position as Vice President, Customer Experience & Service Operations at Air Canada in Saint Laurent in Montreal, Quebec, Canada.

Tom Stevens Namesakes

Name
Company
Position
Tom Stevens
General Manager
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Tom Stevens
Project Manager
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