Tom Stevens: Email & Phone Number

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Vice President, Customer Experience & Service Operations at Air Canada|Toronto, Ontario, Canada

Position:

Vice President, Customer Experience & Service Operations at Air Canada

Location:

Toronto, Ontario, Canada

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Last updated: 2026-09-16

Updated: 2026-09-16

Found email addresses for Tom Stevens:

Business emails:

t*********s@ba.com,

t*********s@iairgroup.com,

*o*@tom-stevens.co.uk

Personal emails:

t*******6@btinternet.com

Found phone for Tom Stevens:

+1-***-***-9471

A different Tom Stevens?

Work Experience 15 years

Vice President, Customer Experience & Service Operations at Air Canada

Oct 2025 - Current

Vice President Canadian Airports and Customer Experience Strategy at Air Canada

Mar 2024 - Current

Vice President Customer Experience and Operations Strategy at Air Canada

Apr 2023 - Mar 2024

Chief Customer Officer | Director of Brand and Customer Experience at British Airways

Apr 2021 - Jul 2022

Head of Airport Operations / Worldwide Airports at British Airways

May 2019 - Apr 2021

Head of Customer, Heathrow at British Airways

May 2017 - Apr 2021

Director of Procurement - Aer Lingus at International Airlines Group (IAG)

Oct 2015 - May 2017

Head of Group Procurement Operations at International Airlines Group (IAG)

Dec 2014 - Oct 2015

Group Supplier Performance Management Lead at International Airlines Group (IAG) - (British Airways, Iberia, Vueling, IAG Cargo)

Apr 2014 - Dec 2014

Marketing Procurement at British Airways

Jul 2013 - May 2014

Procurement Executive (Operations) at British Airways

Oct 2012 - Sep 2013

Procurement Executive (Corporate - Hotels & Transport) at British Airways

Oct 2011 - Oct 2012

Tom Stevens started working in 2011, then the employee has changed 3 companies and 11 jobs. On average, Tom Stevens works for one company for 1 year 5 months.

Their professional focus is Aircraft, Airline, and airline operations across 3 core areas.

Tom holds MCIPS certifications.

Education

Geography BSc (Hons) at Kings College London

A-Level/GCSE at Westcliff High School

Tom Stevens Namesakes

Name

Company

Position

Tom Stevens

Americold Logistics, LLC.

General Manager

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Tom Stevens

CBTS

Project Manager

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Tom Stevens

TDS Enterprises

Business Consultant

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Other employees at Air Canada

Name

Company

Position

Irene Awungfuet

Air Canada

SR. Scrum Master

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Umar Islam

Air Canada

First Officer

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Faizan Mohammed

Air Canada

Operations

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Pooja Sharma

Air Canada

Senior Manager, Digital Product

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Sabrina Broccoli

Air Canada

Flight Revenue Manager

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Leidy Medina

Air Canada

Pilot Crew Pay Analyst

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Susaneen Wu

Air Canada

Customer Experience Manager

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Maria Lopez

Air Canada

Airport Operation Manager - FLL

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Stebin Stephen

Air Canada

Station Attendant

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JeongHwan Kim

Air Canada

Aircraft Maintenance Engineer

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