Thomas Ates

Thomas Ates: Email & Phone Number

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ServiceNow Business Analyst/Technical Writer at Outlier AI|Austin, Texas, United States

Position:

ServiceNow Business Analyst/Technical Writer at Outlier AI

Location:

Austin, Texas, United States

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Last updated: 2026-08-03
Updated: 2026-08-03

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Work Experience 11 years

ServiceNow Business Analyst/Technical Writer at Outlier AI

Aug 2025 - Current

ServiceNow Business Analyst/Technical Writer at Lake Travis Fire Rescue

Nov 2024 - Jul 2025

Business Analyst/Technical Writer at AMD [Infobell IT, Inc.]

May 2024 - Oct 2024

Business Analyst/Technical Writer at Apple, Inc. [RMSI North America, Inc.]

Apr 2023 - Dec 2023

Business Analyst/Technical Writer at Capital One Bank [Pyramid Consulting, Inc.]

May 2022 - Mar 2023

Business Analyst/Technical Writer at Google, LLC (YouTube)

Nov 2021 - Apr 2022

Technical Writer at City of Austin

May 2017 - Oct 2021

Technical Writer/Instructional Designer at Transform Data Services, Inc.

Jul 2015 - Apr 2017

Thomas Ates started working in 2015, then the employee has changed 7 companies and 3 jobs. On average, Thomas Ates works for one company for 1 year 3 months.

Their professional focus is Adobe Acrobat, Amazon Web Services (AWS), and Analytical Skills across 3 core areas.

Education

Bachelor of Arts - BA at The University of Texas at Austin

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