Steven Shoopman

Steven Shoopman: Email & Phone Number

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Customer Success Manager at Validity Inc.|Denver Metropolitan Area, United States

Position:

Customer Success Manager at Validity Inc.

Location:

Denver Metropolitan Area, United States

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Last updated: 2026-01-26
Updated: 2026-01-26

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Work Experience 12 years

Customer Success Manager at Validity Inc.

Nov 2025 - Current

Client Experience Manager at Xerox

Jan 2021 - Nov 2025

Variable Operations Specialist at The Reynolds and Reynolds Company

Nov 2018 - Nov 2020

Software Implementation Consultant at The Reynolds and Reynolds Company

Jan 2014 - Nov 2018

Steven Shoopman started working in 2014, then the employee has changed 2 companies and 3 jobs. On average, Steven Shoopman works for one company for 3 years 1 month.

Their professional focus is Account Expansion, Account Management, and Analytical Skills across 3 core areas.

Skills

Business, Technical Product Training, Sales Presentations, Process Improvement, Software Solutions, Product Demonstration, Organization Skills, Software Implementation, Up-selling, Customer Retention, Cross Selling, Project Implementation, IT Strategy, Product Adoption, Solution Architecture, Coaching, Critical Thinking, Marketing Analytics, Service Delivery, Strategic Leadership, Sales Process, Business Technology, Market Analysis, Food Industry, Sales Strategy, Customer Service Management, Business Process Improvement, Solution Selling, Competitive Analysis, SaaS Sales, Stakeholder Management, Oral Communication, Consultative Selling, Customer Relationship Management (CRM), Sales Target Management, Problem Solving, Strategy Implementation, Application Lifecycle Management, Communication, Statements of Work (SOW), Microsoft Office, Written Communication, Business-to-Business (B2B), Performance Analysis, Contract Management, Sales, Consulting, Account Management, Business Relationship Management, Presales, Customer Lifecycle Management, Customer Success, Technical Sales, Enterprise Account Management, Customer Onboarding, Presentation Skills, Strategic Partnerships, Strategic Relationships, Hardware, User Adoption, Customer Experience, Key Account Development, Email Marketing, Customer Loyalty, Client Communication, Presentations, Investment Decisions, Data Analysis, ClientSuccess, Interpersonal Skills, Account Expansion, Product Strategy, Conversion Rate, Business Reviews, Software Lifecycle Management, Customer Service, Training, Client Relations, Enterprise Software, ERP Software, Software as a Service (SaaS), Project Management, Change Management, Initiative, Technical Product Sales, Customer Engagement, Analytical Skills, Churn Management, Technology Consulting, Strategic Communications, Implementation Experience, System Configuration, Workload Prioritization, Resource Planning, Salesforce.com, Professional Services, Product Lifecycle Management, Attention to Detail, Negotiation, Customer Satisfaction

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