Steven Shoopman

Steven Shoopman: Email & Phone Number

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Customer Success Manager at Validity Inc.|Denver Metropolitan Area, United States

Position:

Customer Success Manager at Validity Inc.

Location:

Denver Metropolitan Area, United States

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Last updated: 2026-01-26
Updated: 2026-01-26

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Work Experience 12 years

Customer Success Manager at Validity Inc.

Nov 2025 - Current

Client Experience Manager at Xerox

Jan 2021 - Nov 2025

Variable Operations Specialist at The Reynolds and Reynolds Company

Nov 2018 - Nov 2020

Software Implementation Consultant at The Reynolds and Reynolds Company

Jan 2014 - Nov 2018

Steven Shoopman started working in 2014, then the employee has changed 2 companies and 3 jobs. On average, Steven Shoopman works for one company for 3 years 1 month.

Their professional focus is Account Expansion, Account Management, and Analytical Skills across 3 core areas.

Skills

Negotiation, Customer Onboarding, Customer Experience, Software Lifecycle Management, Technical Sales, Business Reviews, Software Implementation, Technology Consulting, Analytical Skills, Organization Skills, Investment Decisions, Sales Presentations, Salesforce.com, Statements of Work (SOW), Presentation Skills, Customer Service, Change Management, Conversion Rate, Solution Architecture, Customer Success, Business, Oral Communication, SaaS Sales, Implementation Experience, Business-to-Business (B2B), Food Industry, Up-selling, Project Implementation, Cross Selling, Consultative Selling, Product Demonstration, Contract Management, Written Communication, Strategic Relationships, Microsoft Office, Presales, Software Solutions, Market Analysis, Presentations, Problem Solving, Service Delivery, Sales, Software as a Service (SaaS), ClientSuccess, Customer Lifecycle Management, Strategic Partnerships, Performance Analysis, Client Communication, User Adoption, Product Adoption, System Configuration, Customer Retention, Consulting, Data Analysis, Business Process Improvement, Sales Process, Technical Product Sales, Marketing Analytics, Enterprise Software, Business Technology, ERP Software, Customer Loyalty, Product Lifecycle Management, Key Account Development, Professional Services, Project Management, Strategy Implementation, Business Relationship Management, Sales Target Management, Strategic Communications, Resource Planning, Application Lifecycle Management, Training, Customer Service Management, IT Strategy, Customer Engagement, Workload Prioritization, Churn Management, Hardware, Account Management, Client Relations, Attention to Detail, Enterprise Account Management, Product Strategy, Initiative, Critical Thinking, Solution Selling, Strategic Leadership, Communication, Competitive Analysis, Email Marketing, Stakeholder Management, Customer Relationship Management (CRM), Process Improvement, Interpersonal Skills, Account Expansion, Sales Strategy, Technical Product Training, Coaching, Customer Satisfaction

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