Steven Shoopman

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Customer Success Manager at Validity Inc.|Denver Metropolitan Area, United States

Position:

Customer Success Manager at Validity Inc.

Location:

Denver Metropolitan Area, United States

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Last updated: 2026-01-26
Updated: 2026-01-26

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Work Experience 12 years

Customer Success Manager at Validity Inc.

Nov 2025 - Current

Client Experience Manager at Xerox

Jan 2021 - Nov 2025

Variable Operations Specialist at The Reynolds and Reynolds Company

Nov 2018 - Nov 2020

Software Implementation Consultant at The Reynolds and Reynolds Company

Jan 2014 - Nov 2018

Steven Shoopman started working in 2014, then the employee has changed 2 companies and 3 jobs. On average, Steven Shoopman works for one company for 3 years.

Skills

Stakeholder Management, Sales, SaaS Sales, Hardware, Critical Thinking, Oral Communication, Contract Management, Market Analysis, Microsoft Office, Sales Presentations, ERP Software, Email Marketing, Software Solutions, Account Expansion, Cross Selling, Client Communication, Technical Product Sales, Workload Prioritization, Analytical Skills, Customer Onboarding, Data Analysis, Product Adoption, Software Lifecycle Management, Strategic Communications, Consulting, Investment Decisions, Business-to-Business (B2B), Up-selling, Churn Management, Salesforce.com, Project Implementation, IT Strategy, Consultative Selling, Solution Architecture, Conversion Rate, Interpersonal Skills, Professional Services, Presentations, Solution Selling, Sales Strategy, Technical Product Training, Software as a Service (SaaS), Strategic Relationships, Enterprise Account Management, Enterprise Software, Coaching, Customer Satisfaction, Customer Service Management, Initiative, Project Management, Service Delivery, Business Relationship Management, Sales Target Management, Strategic Partnerships, Technical Sales, Customer Experience, System Configuration, Statements of Work (SOW), Competitive Analysis, Implementation Experience, Food Industry, Customer Relationship Management (CRM), Software Implementation, Business Process Improvement, Technology Consulting, Process Improvement, Account Management, Application Lifecycle Management, Product Strategy, Customer Success, Organization Skills, Product Lifecycle Management, Attention to Detail, Communication, Strategic Leadership, Change Management, Customer Service, Key Account Development, Written Communication, Problem Solving, Resource Planning, Presales, Strategy Implementation, Product Demonstration, Performance Analysis, Customer Loyalty, Client Relations, Negotiation, Customer Engagement, Sales Process, Presentation Skills, User Adoption, Customer Retention, ClientSuccess, Business Reviews, Business Technology, Training, Marketing Analytics, Customer Lifecycle Management, Business

Frequently Asked Questions

What is Steven Shoopman's minimum period of employment in the companies?

Steven Shoopman's minimum period of employment in various companies is 2 years.

What is Steven Shoopman's average duration of employment for different companies?

On average, Steven Shoopman works for one company for 3 years 11 months

What industries has Steven Shoopman worked in?

Steven Shoopman works in the Computer Software. Previously, Steven Shoopman worked in the Management Consulting.

What positions has Steven Shoopman held before?

Previously, Steven Shoopman worked as a Client Experience Manager, and Variable Operations Specialist, and Software Implementation Consultant.

How do I contact Steven Shoopman?

Steven Shoopman's phone number is +1-***-***-7079. Sign up to get contact details.

Who is the Chairman & CEO of the Validity Inc.?

The Chairman & CEO of the Validity Inc. is Mark Briggs

Who are Steven Shoopman's peers at other companies?

Steven Shoopman's peers at other companies are Lexie Harley and Levi Capistrano and Mary Coyle Carmichael

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Other employees at Validity Inc.

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Patrick Armstrong
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Seth Puglio
Data Customer Success Manager
Viraj Mehta
Tableau Reporting Analyst
Elisa
Sales Development Representative
Nathan Rael
Client Onboarding Specialist
Barbara Weber Cooke
Senior Vice President of Customer Success

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