Shaylean

Shaylean: Email & Phone Number

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Service Account Manager at UnitedHealthcare|Washington DC-Baltimore Area, United States

Position:

Service Account Manager at UnitedHealthcare

Location:

Washington DC-Baltimore Area, United States

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Last updated: 2026-06-11
Updated: 2026-06-11

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Work Experience 19 years

Service Account Manager at UnitedHealthcare

Nov 2023 - Current

Employer and Individual Operations; Complex Technical Issue Resolution Business Analyst at UnitedHealthcare

Oct 2022 - Nov 2023

Senior Member Services Advocate at UnitedHealthcare

Feb 2017 - Oct 2022

Member Advocate at UnitedHealthcare

Aug 2016 - Feb 2017

Senior Pharmacy Division Process Development and Trainer at Aetna, a CVS Health Company

Sep 2014 - May 2016

Supervisor Pharmacy Division at Aetna, a CVS Health Company

Aug 2011 - Sep 2014

Pharmacy Patient Services at Aetna, a CVS Health Company

Jul 2007 - Aug 2011

Shaylean started working in 2007, then the employee has changed 1 company and 6 jobs. On average, Shaylean works for one company for 2 years 8 months.

Their professional focus is Accountability, Account Management, and Analytical Skills across 3 core areas.

Education

Masters at Western Governors University

Bachelor of Science - BS at Western Governors University

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