S

Shashank's email & phone

Position:Senior Technical Support Engineer at HP
Experience:4 years
Location:Bengaluru, Karnataka, India

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Work Experience

Senior Technical Support Engineer at HP

Sep 2024 - Current

Senior Technical Support Associate at Mphasis

Nov 2023 - Sep 2024

Desktop Support Engineer at Wipro

Jun 2022 - Nov 2023

Shashank started working in 2022, then the employee has changed 2 companies and 2 jobs. On average, Shashank works for one company for 1 year 2 months.

Education

Bachelor of Engineering - BE at New Horizon College of Engineering

Current Company Information HP

Name: HP

Location: Palo Alto, CA, United States

Employees: 10000+

Description: HP provides products, technologies, software, solutions, and services to individual consumers and small- and medium-sized businesses (SMBs) as well as to the government, health, an...

Skills

Desktop & Laptop Support, Coordination Skills, Cisco Network Whitelisting, Easily Adaptable, Remote User Support, Help Desk Support, Peripherals, Multi-Factor Authentication (MFA), Customer-Focused Service, Business Applications, IT Service Delivery, BeyondTrust Remote Client, Product Support, IT Escalation, IT Service Management, VPN Support (BIG-IP), Endpoint Security (McAfee), Information Technology, Analyzer, Service-Level Agreements (SLA), Microsoft Applications Support, Technical Support, English, ServiceNow, Communication and Collaboration Skills, Desktop Computers, Customer Satisfaction (CSAT), Software Configuration Management, Manage client expectations, Technical Assistance, Remote Access, Negotiation, Active Directory, Root Cause, Team Leadership, Remedy CRM, IT Operations, Remote Troubleshooting, Computer Science, Communication, Incident Management, Shift-based & On-call Support, Service Levels, Ticketing and Escalation Management, Customer Engagement & Support, Attention to Detail, ManageEngine Log360, Internet Protocol (IP), Preventive Actions, User Access Management, Knowledge Base Documentation, Critical Thinking, Interpersonal Skills, Customer Service, Genesys and Avaya Systems, Internet Protocol Suite (TCP/IP), Network Troubleshooting (LAN/WAN, IP, Domain Join), Domain Name System (DNS), Troubleshooting, Problem Solving, Customer Communication, Project Planning

Frequently Asked Questions

What is Shashank's minimum period of employment in the companies?

Shashank's minimum period of employment in various companies is 10 months.

What is Shashank's average duration of employment for different companies?

On average, Shashank works for one company for 1 year 2 months

What industries has Shashank worked in?

Shashank works in the Information Technology and Services.

What positions has Shashank held before?

Previously, Shashank worked as a Senior Technical Support Associate, and Desktop Support Engineer.

How do I contact Shashank?

Shashank's email address is s*******.@hp.com, phone number is +91-***-***-0795. Sign up to get contact details.

Who is the President & CEO of the HP?

The President & CEO of the HP is Enrique Lores

Who are Shashank's peers at other companies?

Shashank's peers at other companies are Aniruddh Walimbe and Niral Shah and MOHAMMAD NAZIM NAZIM

Shashank Namesakes

Name
Company
Position
S
Senior Software Engineer
S
Auditing and Tax consultant

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