Shakeel Mulla

Shakeel Mulla: Email & Phone Number

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Webinar Specialist Associate at Emeritus India|Kalyan, Maharashtra, India

Position:

Webinar Specialist Associate at Emeritus India

Location:

Kalyan, Maharashtra, India

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Last updated: 2024-03-31
Updated: 2024-03-31

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Work Experience 11 years

Webinar Specialist Associate at Emeritus India

Dec 2023 - Current

Associate Inbound Sales - Web Chat Advisor at upGrad

Dec 2020 - Jun 2023

Senior Customer Service Representative at Accenture in India

Aug 2019 - Dec 2019

Senior Account Receivable at GeBBS Healthcare Solutions

Oct 2018 - Apr 2019

Senior Claims Representative at TP

May 2015 - Sep 2018

Shakeel Mulla started working in 2015, then the employee has changed 4 companies and 4 jobs. On average, Shakeel Mulla works for one company for 1 year 10 months.

Their professional focus is A/R Collections, Accounts Receivable (AR), and Active Listening across 3 core areas.

Education

Bsc at University of Mumbai

Skills

Data Analysis, Post-Sales Support, Customer-Focused Service, Escalation Process, English, Customer Experience, Online Support, Time Management, Referrals, Customer Success, SQL, Report Building, Knowledge Process Outsourcing (KPO), ChatGPT, Negotiation, Team Management, Audience Engagement , Analytical Skills, Data Analytics, Web Chat, A/R Collections, Phone Etiquette, Strategic Planning, Career Counseling, Customer Support, Claims Management, Payments, Accounts Receivable (AR), Inbound Sales, Subject Matter Experts, Interpersonal Skills, Microsoft Excel, Telecommunications, Lead Generation, Skilled Multi-tasker, Edtech, Claim Investigation, Customer Service, Data Management, Customer Relationship Management (CRM), Customer Interaction, Healthcare Industry, Communication, Business Planning, Customer Satisfaction, Pre-Sales Support, Sales, Warm Calling, Business Process Outsourcing (BPO), Active Listening

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