Shakeel Mulla

Shakeel Mulla: Email & Phone Number

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Webinar Specialist Associate at Emeritus India|Kalyan, Maharashtra, India

Position:

Webinar Specialist Associate at Emeritus India

Location:

Kalyan, Maharashtra, India

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Last updated: 2024-03-31
Updated: 2024-03-31

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Work Experience 11 years

Webinar Specialist Associate at Emeritus India

Dec 2023 - Current

Associate Inbound Sales - Web Chat Advisor at upGrad

Dec 2020 - Jun 2023

Senior Customer Service Representative at Accenture in India

Aug 2019 - Dec 2019

Senior Account Receivable at GeBBS Healthcare Solutions

Oct 2018 - Apr 2019

Senior Claims Representative at TP

May 2015 - Sep 2018

Shakeel Mulla started working in 2015, then the employee has changed 4 companies and 4 jobs. On average, Shakeel Mulla works for one company for 1 year 11 months.

Their professional focus is A/R Collections, Accounts Receivable (AR), and Active Listening across 3 core areas.

Education

Bsc at University of Mumbai

Skills

Customer Interaction, Analytical Skills, Time Management, Customer Service, Post-Sales Support, Strategic Planning, Claim Investigation, Web Chat, Referrals, Claims Management, Data Management, Team Management, Telecommunications, Career Counseling, Microsoft Excel, Interpersonal Skills, Edtech, Phone Etiquette, Data Analytics, Pre-Sales Support, Warm Calling, Escalation Process, Payments, Healthcare Industry, Customer Support, Data Analysis, Customer Success, ChatGPT, SQL, Communication, Skilled Multi-tasker, Customer Relationship Management (CRM), Business Process Outsourcing (BPO), Business Planning, Accounts Receivable (AR), Subject Matter Experts, Negotiation, Report Building, Sales, Active Listening, Audience Engagement , Inbound Sales, Knowledge Process Outsourcing (KPO), Customer Experience, A/R Collections, Online Support, Customer-Focused Service, Customer Satisfaction, Lead Generation, English

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