Shaimaa Refaat: Email & Phone Number

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Head of Customer Experience Success, Global at British Council|New Cairo, Cairo, Egypt

Position:

Head of Customer Experience Success, Global at British Council

Location:

New Cairo, Cairo, Egypt

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Last updated: 2026-09-25

Updated: 2026-09-25

Found email addresses for Shaimaa Refaat:

Business emails:

s************t@britishcouncil.org

Found phone for Shaimaa Refaat:

+20-***-***-9488

A different Shaimaa Refaat?

Work Experience 8 years

Head of Customer Experience Success, Global at British Council

Feb 2026 - Current

Think Customer Global Change Lead at British Council

May 2023 - Jan 2026

Customer Experience Lead- Middle East and Africa at British Council

May 2018 - May 2024

Shaimaa Refaat started working in 2018, then the employee has changed 2 jobs. On average, Shaimaa Refaat works for one company for 3 years 1 month.

Their professional focus is Change Management, Continuous Improvement, and Cross-functional Team Leadership across 3 core areas.

Education

Post graduate award at University of Warwick - Warwick Business School

Frequently Asked Questions

What is Shaimaa Refaat's email address?

SignalHire found a verified business email address for Shaimaa Refaat: s************t@britishcouncil.org.

What is Shaimaa Refaat's phone number?

SignalHire found a verified phone number for Shaimaa Refaat: +20-***-***-9488.

How do I contact Shaimaa Refaat at British Council?

You can reach Shaimaa Refaat through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Shaimaa Refaat's professional background?

Shaimaa Refaat has 8 years of professional experience. They have held roles including Think Customer Global Change Lead, and Customer Experience Lead- Middle East and Africa at companies such as British Council, and British Council. Their education includes Post graduate award from University of Warwick - Warwick Business School.

Is Shaimaa Refaat's contact information up to date?

Yes. Shaimaa Refaat's SignalHire profile was last updated on 25 September 2026, reflecting their current position as Head of Customer Experience Success, Global at British Council in London, England, United Kingdom.

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