Position:
Manager, Learning & Development at Capella Hotels and Resorts
Location:
Singapore
Found email addresses for Serena Lim:
Found phone for Serena Lim:
May 2023 - Current
Apr 2019 - Apr 2023
May 2021 - Aug 2022
Mar 2017 - Aug 2018
Aug 2016 - Mar 2017
Jul 2013 - Apr 2016
Mar 2013 - Jul 2013
Sep 2012 - Sep 2012
Mar 2009 - Jun 2009
Serena is proficient in English, German, and Japanese (N5). Their professional focus is Blended Learning, Change Management, and Customer Service across 3 core areas.
Serena holds Customer Service: Managing Customer Expectations, Service Excellence: How to Exceed Expectations Every Time, and WSQ Advanced Certificate in Learning and Performance (ALCP) certifications.
Bachelor of Science at University of Nevada-Las Vegas
Diploma with Merit at Temasek Polytechnic
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