Savitha

Savitha: Email & Phone Number

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Project Management – Customer Success & CX Transformation at Furlenco|Bengaluru, Karnataka, India

Position:

Project Management – Customer Success & CX Transformation at Furlenco

Location:

Bengaluru, Karnataka, India

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Last updated: 2026-04-21
Updated: 2026-04-21

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Work Experience 13 years

Project Management – Customer Success & CX Transformation at Furlenco

Jan 2025 - Current

Vendor Management at Furlenco

Mar 2024 - Current

Senior Associate - CX Training & Quality at Furlenco

Feb 2022 - Mar 2024

Associate - Subject Matter Expert ( SME ) / Workforce Management. at Furlenco

Mar 2019 - Feb 2022

Customer Relationship Executive at Furlenco

Apr 2018 - Mar 2019

Senior Customer Acquisition Executive at DocsApp is now MediBuddy

Aug 2016 - Feb 2018

Digital Interactive Specialist at [24]7.ai

Nov 2015 - May 2016

Visual Merchandiser at Levi Strauss & Co.

Jan 2013 - Jun 2015

Savitha started working in 2013, then the employee has changed 3 companies and 7 jobs. On average, Savitha works for one company for 1 year 9 months.

Their professional focus is Agent Training, Onboarding & Performance Coaching, Automation & AI Integration (Chatbots, Self-Service Tools), and Backlog & Ticket Volume Management across 3 core areas.

Education

Bachelor's degree at BES College – Affiliated to Bangalore University

Shantiniketan Educational Institutions

Skills

Customer Experience (CX) Strategy, Escalation Management & Resolution Planning, Customer Journey Mapping & CX Process Design, Performance Analytics & Metrics Reporting, Contact Center Operations (L1 & L2 Support), Process Optimization & SOP Design, Cross-functional Team Leadership & Collaboration, Agent Training, Onboarding & Performance Coaching, Billing Reconciliation & Data Accuracy, Backlog & Ticket Volume Management, CSAT, NPS & FCR Improvement, Quality Assurance & Interaction Auditing, SOP & Knowledge Base Development, Stakeholder Communication & Alignment, Fulfillment & SLA Management, Automation & AI Integration (Chatbots, Self-Service Tools), Vendor & Stakeholder Management, Project Management & Execution

Frequently Asked Questions

What is Savitha's email address?

SignalHire found a verified business email address for Savitha: g****************.@gmail.com.

What is Savitha's phone number?

SignalHire found a verified phone number for Savitha: +91-***-***-4357.

How do I contact Savitha at Furlenco?

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What is Savitha's professional background?

Savitha has 13 years of professional experience. They have held roles including Vendor Management, Senior Associate - CX Training & Quality, and Associate - Subject Matter Expert ( SME ) / Workforce Management. at companies such as Furlenco, Furlenco, and Furlenco. Their education includes Bachelor's degree from BES College – Affiliated to Bangalore University, and Shantiniketan Educational Institutions.

Is Savitha's contact information up to date?

Yes. Savitha's SignalHire profile was last updated on 21 April 2026, reflecting their current position as Project Management – Customer Success & CX Transformation at Furlenco in Bengaluru, Karnataka, India.

Savitha Namesakes

Name
Company
Position
Savitha
Senior Account Director
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Savitha
Subject Matter Expert
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Savitha
HR Junior Executive
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