Position:
WFM SPECIALIST at VXI Global Solutions
Location:
Hyderabad, Telangana, India
Found email addresses for Saimohan Peruri:
Found phone for Saimohan Peruri:
Nov 2024 - Current
Nov 2024 - Current
Apr 2023 - Nov 2024
Apr 2023 - Nov 2024
Apr 2023 - Nov 2024
Jun 2022 - Apr 2023
Jun 2022 - Apr 2023
Jun 2022 - Apr 2023
Jun 2020 - Jul 2022
Jun 2020 - Jun 2022
Their professional focus is Ad Hoc Reporting, Analytical Modelling, and Analytical Skills across 3 core areas.
Saimohan holds AI Tools Workshop, Lean Six Sigma – White Belt, and Lean Six Sigma – Yellow Belt certifications and has been awarded Awarded “Best WFM” for 6 consecutive months for consistently exceeding SLA targets and delivering high-impact workforce solutions across multiple campaigns., Collaborated with cross-functional teams (Operations, Product, Analytics) to implement scheduling strategies that boosted agent utilization and customer satisfaction., and Developed automated reporting templates using Excel and G Suite, cutting down manual reporting time by 40% and improving reporting accuracy.
Bachelor of Commerce at Acharya Nagarjuna University
High School Diploma at sri chaitanya junior college
High School Diploma at Manjeera Group
SSC (10th Class – State Board) at Manjeera Group
Intermediate (MPC – Maths, Physics, Chemistry) at sri chaitanya junior college
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