Rommel Roque

Rommel Roque: Email & Phone Number

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Senior Incident Manager at TELUS Digital|Metro Manila, Philippines

Position:

Senior Incident Manager at TELUS Digital

Location:

Metro Manila, Philippines

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Last updated: 2026-09-17
Updated: 2026-09-17

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Work Experience 16 years

Senior Incident Manager at TELUS Digital
Problem Manager at TELUS Digital Philippines

Feb 2024 - Current

Proactive Problem Management Problem Manager at TELUS Digital Philippines

Jul 2023 - Jan 2024

TELUS Digital Incident Management (TDIM) Senior Incident Manager at TELUS Digital Philippines

Feb 2018 - Jun 2023

Business Transformation Event Manager (BTEM) at TELUS Digital Philippines

Feb 2014 - Feb 2018

Technical Analyst – Chat Support (SPOC) at TELUS Digital Philippines

May 2011 - Jan 2014

Technical Analyst – Voice Support (SPOC) at TELUS Digital Philippines

Sep 2010 - Apr 2011

Customer Service Specialist at Convergys Philippines Services

Aug 2008 - Aug 2010

Rommel Roque started working in 2008, then the employee has changed 1 company and 7 jobs. On average, Rommel Roque works for one company for 2 years 6 months.

Their professional focus is Adobe Analytics, Application Testing, and BMC Helix ITSM across 3 core areas.

Education

Bachelor of Science at AMA Computer College

Bachelor of Science at Centro Escolar University

Bachelor of Science at Don Bosco Technical Institute

AMA University

Skills

Application Testing, Adobe Analytics, BMC Helix ITSM

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