Rodrigo Ferraz

Rodrigo Ferraz: Email & Phone Number

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Especialista de CX - Experiência do Cliente at NIO|Rio de Janeiro, Rio de Janeiro, Brazil

Position:

Especialista de CX - Experiência do Cliente at NIO

Location:

Rio de Janeiro, Rio de Janeiro, Brazil

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Last updated: 2026-07-31
Updated: 2026-07-31

Found email addresses for Rodrigo Ferraz:

Business emails:
Personal emails:
r************z@oi.com.br

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Work Experience 21 years

Especialista de CX - Experiência do Cliente at NIO

Mar 2025 - Current

Especialista de CX - Experiência do Cliente at Oi

Apr 2021 - Mar 2025

Analista Sênior de CX - Experiência do Cliente at Oi

Nov 2019 - Apr 2021

Analista Sênior Relacionamento com o Cliente (Contestação de Contas) at Oi

Jun 2019 - Nov 2019

Analista Sênior de Relacionamento com o Cliente (Operações ODC's) at Oi

Apr 2017 - Jun 2019

Coordenador de Relacionamento com o Cliente at BrScan

Nov 2016 - Mar 2017

Coordenador de Operações (Relacionamento com Cliente) at Grupo Contax

Aug 2011 - Nov 2016

Assistente de Atendimento ao Cliente at Oi

Apr 2010 - Aug 2011

Supervisor de Operações (Relacionamento com Cliente) at Grupo Contax

Mar 2005 - Apr 2010

Rodrigo Ferraz started working in 2005, then the employee has changed 4 companies and 7 jobs. On average, Rodrigo Ferraz works for one company for 2 years 4 months.

Rodrigo is proficient in Português. Their professional focus is Atendimento ao Cliente, Comunicação, and Controle de custos across 3 core areas.

Rodrigo holds Green Belt Seis Sigma and Oi Conhece certifications.

Education

Publicidade e Propaganda at Universidade Salgado de Oliveira

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Rodrigo Ferraz
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Rodrigo Ferraz
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