Robin Yan

Robin Yan: Email & Phone Number

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Senior Manager - Operational Excellence at Zurich Insurance|Greater Kuala Lumpur, Malaysia

Position:

Senior Manager - Operational Excellence at Zurich Insurance

Location:

Greater Kuala Lumpur, Malaysia

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Last updated: 2026-08-18
Updated: 2026-08-18

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Work Experience 20 years

Senior Manager - Operational Excellence at Zurich Insurance

Aug 2025 - Current

Senior Digital Transformation & Transaction Migration Manager - Group Digital Channels at HSBC

Jan 2023 - Oct 2024

Senior Channel Optimization Manager - Group Customer Channels at HSBC

Jan 2022 - Dec 2022

Business Process Consultant - Regional Operations Transformation Services at HSBC

Aug 2019 - Jan 2022

Customer Insights & Data Analytics Manager at AXA Affin Insurance

Mar 2019 - Jul 2019

Process Improvement & Customer Experience Manager at AXA Affin Insurance

Jan 2017 - Feb 2019

Process Re-engineering & Improvement Manager at HSBC

Jan 2016 - Dec 2016

Department Manager Operations at HSBC International Wealth and Premier Banking

Jan 2013 - Dec 2015

Assistant Manager Operations at HSBC

Aug 2006 - Dec 2012

Robin Yan started working in 2006, then the employee has changed 3 companies and 8 jobs. On average, Robin Yan works for one company for 2 years 1 month.

Their professional focus is Banking, Business Process Improvement, and Business Process Management across 3 core areas.

Robin holds SAFe Agilist Certification and PRINCE2 Certificate in Project Management certifications and has been awarded Best Brand Experience Award, Best Inbound Contact Centre (Over 100 seats), and Best Assistant Manager Award 2011

Frequently Asked Questions

SignalHire found verified email addresses for Robin Yan, both business and personal. Their business email is r*******n@hsbc.com, and personal emails include r******n@hotmail.my.
SignalHire found a verified phone number for Robin Yan: +60-***-***-2403.
You can reach Robin Yan through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.
Robin Yan has 20 years of professional experience. They have held roles including Senior Digital Transformation & Transaction Migration Manager - Group Digital Channels, Senior Channel Optimization Manager - Group Customer Channels, and Business Process Consultant - Regional Operations Transformation Services at companies such as HSBC, HSBC, and HSBC.
Yes. Robin Yan's SignalHire profile was last updated on 18 August 2026, reflecting their current position as Senior Manager - Operational Excellence at Zurich Insurance in Zurich, Zurich, Switzerland.

Robin Yan Namesakes

Name
Company
Position
Robin Yan
Chief Investment Officer
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Robin Yan
Casual Retail Assistant
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Robin Yan
HRBP
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