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Sign up to search for other Robert Pettus's across our 850M+ professionals databaseWork Experience 18 years
Jul 2025 - Current
Oct 2023 - Apr 2025
May 2016 - Oct 2023
Sep 2014 - May 2016
Jan 2013 - Jan 2014
Jan 2011 - Jan 2014
Jan 2008 - Jan 2010
Their professional focus is Active Directory, Agile Project Management, and Amazon EKS across 3 core areas.
Education
Bachelor's degree at ECPI University
Skills
Technical Assistance, Bash, Customer Support, Splunk Cloud, DevOps, Agile Project Management, IT Service Management, Timelines, Servers, Problem Management, Technical Support, Oral Communication, Problem Solving, Network Administration, Application Programming Interfaces (API), Ticketing Systems, Service-Level Agreements (SLA), Microsoft Excel, Google Suites, Databases, New Relic, Customer Service, Communication, ITIL Process, Root Cause Analysis, Network Troubleshooting, IT Escalation, Amazon EKS, IT Management, Linux, Incident Investigation, Amazon Web Services (AWS), Creative Problem Solving, Application Monitoring, Kubernetes, Delegation, Performance Monitoring, IT Operations, Critical Incident Response, New Concepts, Incident Management, Customer Experience, Troubleshooting, Site Reliability Engineering, Cloud Applications, Networking, Triage, Interpersonal Communication, Written Communication, Business Insights, Automation, Virtualization, Critical Thinking, Active Directory, Team Leadership, Splunk Enterprise, Incident Response, Grafana, Root Cause, Key Performance Indicators, Anti-Money Laundering, Systems Management, Major Incident Management, ServiceNow, Analytical Skills, Operation Monitoring, Cross-functional Team Leadership, Attention to Detail, Slack, Project Management, Dynatrace, Solarwinds, System Monitoring, PagerDuty, Security Incident Response, Incident Handling, Computer Hardware Troubleshooting, Internet Protocol Suite (TCP/IP), Knowledge Acquisition, Windows, Resolving Issues, Splunk, Computer Hardware, Reliability, Documentation, Service Improvement, Decision-Making, Service Desk, ITIL, Leadership, SQL, Docker Products, Microsoft Office, Splunk Enterprise Security, Jira, Team Building, Kibana, Help Desk Support, Python (Programming Language), Data VisualizationSimilar profiles
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