Position:
Senior Manager, Customer Experience at BRC Group | Alianza de Futbol
Location:
Toronto, Ontario, Canada
Found email addresses for Rick Johnson:
Found phone for Rick Johnson:
Dec 2025 - Current
Oct 2023 - Dec 2024
Oct 2023 - Apr 2024
Mar 2016 - Oct 2023
Jan 2015 - Mar 2016
Sep 2010 - Oct 2014
Feb 2006 - Nov 2011
Their professional focus is Analytical Skills, Business Administration, and Business Process Mapping across 3 core areas.
Rick holds Customer Experience Leadership, The 10 Pillars of Customer Experience, and Learning Minitab (2021) certifications and has been awarded 2019 Best Small Contact Centre
Masters Certificate at Cornell University
Certified Professional Manager at COPC® Call Center Management Training Series
Associate's degree at Niagara College
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