Raphael Soeiro

Raphael Soeiro: Email & Phone Number

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CX Manager at DiDi|São Paulo, São Paulo, Brazil

Position:

CX Manager at DiDi

Location:

São Paulo, São Paulo, Brazil

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Last updated: 2026-05-29
Updated: 2026-05-29

Found email addresses for Raphael Soeiro:

Business emails:
r************o@poli.ufrj.br
Personal emails:

Found phone for Raphael Soeiro:

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Work Experience 12 years

CX Manager at DiDi

Dec 2025 - Current

CX Manager at 99

Dec 2025 - Current

Operations Manager | Loans, Chargeback and Registration at Banco PAN

Jan 2023 - Feb 2025

Finance Manager | Real Estate Loan at Banco PAN

Jun 2021 - Dec 2022

Operational Control and Quality Lead | Real Estate Loan at Itaú Unibanco

Jan 2021 - Jun 2021

Sr Product Owner | Customer Experience at iti Itaú

Feb 2019 - Jan 2021

Product Owner | Digital Channels at Itaú Unibanco

Dec 2017 - Jan 2019

Management Consultant at EloGroup

Oct 2014 - Nov 2017

Raphael Soeiro started working in 2014, then the employee has changed 5 companies and 6 jobs. On average, Raphael Soeiro works for one company for 1 year 5 months.

Raphael is proficient in English and Spanish. Their professional focus is Agile Methodologies, Analytics, and Business Process across 3 core areas.

Education

Postgraduate Degree at Insper

Bachelor of Engineering - BE at Federal University of Rio de Janeiro

University of Warwick

High School and Technical Education at CEFET/RJ

Continuous Education at Insper Instituto de Ensino e Pesquisa

Continuous Education at ESPM Escola Superior de Propaganda e Marketing

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Raphael Soeiro
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Raphael Soeiro
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Key Account Manager
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