Omar Shafi

Omar Shafi: Email & Phone Number

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Support/Helpdesk Team Lead at REEF Solutions|New York City Metropolitan Area, United States

Position:

Support/Helpdesk Team Lead at REEF Solutions

Location:

New York City Metropolitan Area, United States

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Last updated: 2026-06-11
Updated: 2026-06-11

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Work Experience 8 years

Support/Helpdesk Team Lead at REEF Solutions

Sep 2024 - Current

Principal at StratusEdge Solutions LLC

Jan 2022 - Current

IT Support Engineer at REEF Solutions

Feb 2022 - Sep 2024

Tier 2 Help Desk Analyst at Riker Danzig LLP

Sep 2019 - Jan 2022

Helpdesk Technician at Schlesinger Group

Mar 2018 - Sep 2019

Omar Shafi started working in 2018, then the employee has changed 3 companies and 4 jobs. On average, Omar Shafi works for one company for 2 years 6 months.

Their professional focus is Active Directory, Asset Management, and Bomgar Remote Support across 3 core areas.

Omar holds ITIL® v4 IT Service Management, Jira Fundamentals, and CompTIA Secure Infrastructure Specialist certifications and has been awarded Student Ambassador, Perfect Attendance, and President's list

Education

Bachelor's degree at Western Governors University

Bachelor's degree at Kean University

Trade Certificate at Lincoln Tech

Omar Shafi Namesakes

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Company
Position
Omar
Raggio Cultura
Director
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Omar
TouchPoint Human Touch + AI
Founder
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Omar
Ironwill LLC
Founder
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Other employees at REEF Solutions

Name
Company
Position
Rubén Cortés
Managing Director at REEF Solutions | Resource Efficiency and Utility Cost Reduction
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Erick Carrillo
Operations Manager
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Ramirez
Business Development Director
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