Mona Al

Mona Al's email & phone

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Voice Analyst at Acuative|Amman, Jordan

Position:

Voice Analyst at Acuative

Location:

Amman, Jordan

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Last updated: 2026-04-13
Updated: 2026-04-13

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Work Experience 7 years

Voice Analyst at Acuative

Feb 2025 - Current

Cisco TAC Engineer at Estarta Solutions

Mar 2021 - Jun 2023

RAN implementation Engineer at Zain Jordan

May 2019 - Aug 2019

Mona Al started working in 2019, then the employee has changed 2 companies and 2 jobs. On average, Mona Al works for one company for 1 year 3 months.

Education

Bachelor of Engineering - BE at University of Jordan

Skills

Documentation, AutoCAD, TFTP, Transport Layer Security (TLS), Microsoft Office, Cisco Unified Telepresence Endpoints, Customer Satisfaction (CSAT), Computer Networking, Arabic, Root Cause, Network Infrastructure, Troubleshooting, cisco telephony, Technical Support, Windows, English, FTP, Cisco Unified Attendant Console, Capacity Planning, Network Configuration, Customer Relationship Management (CRM), Network Engineering, Customer Satisfaction, Management, Microsoft SQL Server, Analytical Skills, Problem Solving, cisco phones, Contact Centers, Routers, Linux, Technical Operations, Key Performance Indicators, Contact Center Express, Creative Problem Solving, Cisco VoIP, Root Cause Analysis, Service-Level Agreements (SLA), Python (Programming Language), Putty, C++, Communication, unified call center express , Finesse, Arduino IDE, Organization Skills, Office 365, Core Network, Ticketing Systems, Network Administration, Windows Server, MPLAB, protous, SQL, Cisco Unified Communication Manager

Frequently Asked Questions

What is Mona Al's minimum period of employment in the companies?

Mona Al's minimum period of employment in various companies is 3 months.

What is Mona Al's average duration of employment for different companies?

On average, Mona Al works for one company for 1 year 3 months

What industries has Mona Al worked in?

Mona Al works in the Information Technology and Services. Previously, Mona Al worked in the Telecommunications.

What positions has Mona Al held before?

Previously, Mona Al worked as a Cisco TAC Engineer, and RAN implementation Engineer.

How do I contact Mona Al?

Mona Al's phone number is +962-***-***-3817. Sign up to get contact details.

Who are Mona Al's peers at other companies?

Mona Al's peers at other companies are Piyush Khedkar and Revathi and William Phillips

Mona Al Namesakes

Name
Company
Position
Mona Al
Assistant Manager - Cybersecurity GRC

Other employees at Acuative

Name
Company
Position
Jason Smith
Resource Allocation Specialist
Salaam Jallad
GCC Service Desk Analyst I
Eliezer Camacho
Network Operations Center Technician
Abdullah Husain
Gcc Circuit Support Analyst
Ronald Robinson
Customer Success Manager
Haitham Jadallah
Resource Allocation Specialist

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