Michael Williams

Michael Williams: Email & Phone Number

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Customer Retention Manager at USA TODAY Co., Inc.|Louisville, Kentucky, United States

Position:

Customer Retention Manager at USA TODAY Co., Inc.

Location:

Louisville, Kentucky, United States

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Last updated: 2026-06-25
Updated: 2026-06-25

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Work Experience 15 years

Customer Retention Manager at USA TODAY Co., Inc.

May 2018 - Current

Coaching and Escalation Specialist at USA TODAY Co., Inc.

Nov 2016 - May 2018

New Hire Training Supervisor at USA TODAY Co., Inc.

Feb 2013 - Nov 2016

Inbound Customer Service Specialist at USA TODAY Co., Inc.

May 2011 - Feb 2013

Michael Williams started working in 2011, then the employee has changed 3 jobs. On average, Michael Williams works for one company for 3 years 10 months.

Their professional focus is Billing Process, Client Liaison, and Client Relations across 3 core areas.

Education

Bachelor of Arts - BA at Morehead State University

Bachelor of Science - BS at Western Kentucky University

Bachelor of Arts - BA at Lincoln University

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